ACW4 stuck on version number

[Keno]

Hi group, having issue with an ACW4 that's stuck on version number after turning on power. Was working a couple months back when I tested it. Any suggestions on where to start troubleshooting or what issue might be would be greatly appreciated.

Thanks,
Keno

 

[soapy]

I had this problem a couple months ago. I have the controller with the 4 programming buttons on the side. Randy said it was probably the 4 buttons on the side were bad. He sent me a replacement set of buttons that were easy to install and that took care of it.

 

[Keno]

I had this problem a couple months ago. I have the controller with the 4 programming buttons on the side. Randy said it was probably the 4 buttons on the side were bad. He sent me a replacement set of buttons that were easy to install and that took care of it.

Thanks for the suggestion, will try to troubleshoot today. I did have one of my guys replace the faceplate in between testing and yesterday, maybe he put it back together incorrectly. Hopefully @Randy will chime in soon

 

[Randy]

Turn off the power and try unplugging the 4 button keypad membrane ribbon cable from the main board, if that doesn't clear it try removing the software chip from the main board, wait 30 - 45 seconds and reinstall the chip. You'll have to remove the controller from the ACW to either of these.

 

[Keno]

So it seems to be an intermittent problem, today the acw4 was working sometimes. After a low voltage power cycle restart it was hit or miss whether it would start all the way. It was doing 1 of 3 things:

1. Show version 1.01 and get stuck there
2. Show "Baud?" and button pushes did nothing
3. Start and work fully

Turn off the power and try unplugging the 4 button keypad membrane ribbon cable from the main board, if that doesn't clear it try removing the software chip from the main board, wait 30 - 45 seconds and reinstall the chip. You'll have to remove the controller from the ACW to either of these.

I'll give these a shot next time I'm troubleshooting. Had another issue today with the GTO300 gantry getting stuck about 2/3 down the track and wash/gantry stalling out. So will have to look into that.

 

[Randy]

So it seems to be an intermittent problem, today the acw4 was working sometimes. After a low voltage power cycle restart it was hit or miss whether it would start all the way. It was doing 1 of 3 things:

1. Show version 1.01 and get stuck there
2. Show "Baud?" and button pushes did nothing
3. Start and work fully

I'll give these a shot next time I'm troubleshooting. Had another issue today with the GTO300 gantry getting stuck about 2/3 down the track and wash/gantry stalling out. So will have to look into that.

It never seems to end!!

 

[Keno]

It never seems to end!!

You can say that again! At least I think I can see the light at the end of the tunnel now...way out in the distance