Recent content by CarBuff's

Robert, do you get involved in carwash business exit strategies? Does anyone have experience working with a broker that they would recommend? Thank you!

Thank you for the response! Glad to hear no problems jumping into gear!!

Sorry to hear that �� Hopefully your insurance company went after the driver of the car! Who would ever think that we need to guide your delivery driver!!?? You are completely right, the "we care" program was developed for a FS, Express Lube... where employees are driving vehicles.

Could you share with us? From using the procedures or for not using them?

Hi Earl, the push button ignition won't allow you to turn the vehicle off in neutral.

parsonii- We do our best to follow the ICA "we care" driving procedures... after a few grand cherokees accidents and insurance companies getting very selective on full service carwashes, we don't really want to take the risk of anything jumping into gear. We continue to struggle with Chrysler...

Jon, thank you for the input. I'll give it a try!!

Hello Fellow Carwashers: Looking for some advice on how you are handling some of the newer Chrysler/Jeep/Ram vehicles that will not go into neutral without the engine running. We operate a full service tunnel that the customer exits their vehicle. We have been riding the vehicles through...

Thank you Robert, it's a whole new ballgame out there today.

Thanks Soapy, we will be checking Trustwave out as a secondary compliance safety net.

The Trustwave site looks like they know what there doing.

We are not using any unlimited plans with automatic recharges, just a typical full service wash, lube and detail shop. We were very lucky that we had no penalties, and did not take any hit on sales but... I am very concerned that this never happens again.

Randy, my intention is not to point fingers.

Thank you Jon!! Do they come onsite or is everything managed over the Internet?

Unfortunately, the full card numbers were taken and fraud was committed outside the U.S. Access was gained through an authorized third party support company. We were not storing credit card information on sight and the card numbers were tokenized but, the malware was able to grab the card...