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I recently had some Cobra Hockey Puck lock bodies drilled & they destroyed the lock body & the shroud that the lock body goes into. I contacted Ra-Lock where I purchased the Cobra Spinner locks from & they tell me that you can't buy the shroud separate & that you have to buy a new Cobra Spinner...
I use KR Super Kleen pre-soak powder & it does a very good job. In the fall/winter now when cleaning conditions are harder I mix about 100 lbs. of powder to 75 gallons of water (2 boxes). I use a .083 injector with black tip & put on about 10-12 oz. per car or 22-26 cents. I do a low PH followed...
We have changed the passwords on the Hamilton Dan CC system & the Laserwash 360. The camera system has been temporally disabled to help isolate the issue. I keep the remote control for the Laserwash 360 in my truck so nobody has any access to it but myself.
I have an update on the Ghost Laserwash 360 since unplugging the ethernet cable on January 28th. It's been 3 weeks plus since we unplugged the ethernet cable & there has been "ZERO" random startups on the high pressure pump. I won't say the issue is resolved, but it's looking like there is some...
We have the power weep turned off. The other day my distributor came & pulled out the new SD Card he put in several days prior. He sent the information directly to PDQ & the SD Card had not filled up any weird data since he had installed it 5 days prior. So we think were good there operating...
We have a power weep set at 5 degrees turned off & regular weep set to turn on at 36 degrees. We have not experienced any cold temps below 36 degrees for weeks now & have never been close to 5 degrees. The 360 does have a debugging feature, but PDQ is saying by running it as long as we did to...
Jeff, We can't replicate the problem at will or try to duplicate the conditions of start up. It will turn on randomly with nobody around, & I've seen it turn on after a car has exited the wash. Were at a loss as my distributor has been working with PDQ Chris Campbell (I believe). That may be...
We have replaced the Titan Board, software, the node & relay card. PDQ said the SD card was full of data & most likely that was the problem as they said "funny things" can happen if the SD card gets full of data. My distributor replaced the SD cards last Tuesday & the repair lasted until today...
[I]Getting a Lawyer may be an option since the response from PDQ has been in my opinion serverly lacking in customer support. My distributor & I have spoken to several engineers at the Car Wash Show last April in Vegas & they just give you lip service & never ever follow up with me or my...
My distributor has replaced the main "Titan Board" along with the software. It started up again this afternoon & ran until the breaker blew. My distributor is coming out again tomorrow morning for some more troubleshooting.
Changing out the contactor has crossed my mind, however the incoming water solenoid on the pump stand is receiving a power signal to turn on & open up in order for the pump to pump water out the arch. Otherwise the HP pump would run dry & burn up. I don't know if the motor contactor & the...
I have a PDQ Laserwash 360 that a will automatically start up for no reason at all on HIGH PRESSURE when it's in an idle state. It has been doing this since my distributor installed the machine 3 years ago, and to no avail the PDQ Engineers have not been able to resolve the problem. My...
We got that problem fixed & now were getting a wash aborted errors of "Arch Lost Position." The machine will soap up the car then tells then to leave without rinsing the car. We've replaced the sensors, cables, & a resistor inside the electrical box & its still continues. Nothing seemed to...