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Hello! I'm Daniela from MONEXgroup. I'm sorry to hear about your experience. I just came across your post and want to help. Could you please provide your MONEX account number? Someone will call you right away to resolve this.

Hi! I'm Daniela from MONEXgroup. I've noted your feedback on MONEXgroup's card readers. At MONEXgroup, we're committed to staying ahead of our game and making sure that we offer the best customer experience. I understand you might have some questions or concerns about our Tap & Pay readers. I...