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Sounds like a pump or float valve problem. Get out your meter and check for current. Same thing happened to me so I phoned PurClean and they walked me through the entire process.

Spot free rinse You can get away without having a spot free rinse system. We have ran many cars with out using our spot free rinse system. If our spot free system is down, we add a little more drying agent and produce a near spotless car. We get a few spots in the hard to rinse area. Our...