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What percentage of sales do self serves pay in labor? Does anyone use a manager? And what would a manager's pay be?

The windows at our 8 bay self serve have become permanently fogged up and no longer see through. Is there any possible way to make them clear again or do we need to replace the glass?

I had a customer who was scrubbing with the foaming brush, the brush head was loose and fell off. Before he could stop his motion he scratched his car with the end of the pole. Would you pay for the scratch? Why? or Why not?

Thanks Jeff, checking the status of your wash is probably the greatest use in the long run. Just having people know you have cameras would eliminate most vandalism.

Jeff's post was very helpful, I think the questions where not looking for a direct response. Their purpose was to guide you in which direction to go. My response was that I feel they are primarily a deterrent, but there are different benefits depending on the camera direction. I was just trying...

I know exactly why I am installing cameras, primarily as a deterrent but I also want to have the best use possible. I want to determine what would be of greatest benefit for my location and the particular incidents that happen at my wash. It may be different at other washes, I would just like to...

I know what each camera direction will show me, I am trying to determine what is most beneficial to a car wash operator from other peoples experience. It is not cost effective to view everything that is going on in the bay, but I want to know what owners find is the most beneficial from...

What direction do you point your video cameras inside the bays? Is it best to point it towards your coin box and bay wand or should it be pointed towards the entrance of the bay to catch a licence plate? Or are there any other options?

We currently own an 8 bay self serve wash and are thinking of adding a stand alone touchless automatic wash. Does anyone else have this combination and how well does it work? Also what are the costs per wash? How much are we looking to invest? Any relevent info would be appreciated. thanks

How can we keep our rinse water warm when it sits in the holding tank for a long period of time (overnight). The customers that come early in the morning end up getting a cold rinse because the water has sat there all night. It ends up freezing on their car. Any ideas?

I would use loonies, toonies and tokens. You can sell rolls of tokens at discount and promote this for commercial accounts. This keeps your customers coming back. Get a change machine with two cash dispensers. Make one dispense tokens (25 $1 tokens for $20) and your other one can dispense change...