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My husband and I purchased a dirty and neglected self-service car wash in February 2003. He had spent a year researching different businesses, and had narrowed the list down to car washes, laundromats and self-storage units. I was the supportive and naïve wife! Though we had financial, project...

You're in my thoughts MEP & praying for your speedy recovery!! 🙏 All of us on the CW Forum have benefitted from your vast experience, endless wisdom & dry sense of humor. Please keep us posted on MEPs progress and how we can be supportive. We look forward to your return!! 🤩

HeyVern, do you sell both Pure Steel and Black Ice? They are similar smells.

For 15 years, Black Ice was our #1 Seller. A few years ago a customer told me about "Pure Steel" scent. He said it was similar to "Black Ice" but better! I bought some and did a blind smell test with my customers for a few weeks. It was interesting that most customers complained that "Black...

I was curious about the Wild Hemp scent and picked up a sample at the last ICA Show. I wasn't impressed. It smelled like musty grass, not skunk. Marijuana is legal here in California. I'm going to assume if customers want the real scent, they'll just smoke it in their cars! :oops:

I used their Sign company - Alpha Graphics in Oregon. Originally they came on thin polystyrene that didn't last long on my rough concrete-block walls. I recently replaced them with "diebold" method. Thicker material with metal plate inside. I also added more text to address some common...

I know you're using a water softener, but have you recently tested the hardness of your water? If the water is hard, it will kill the suds in your foam brush. Is this a new problem? Has the foam brush worked before? Any changes to hoses or boom hoses?

Every car wash has different demographics, so your facts don't apply to everyone. Our car wash is very busy and we're on-site for a few hours every day. We have confronted folks who bring in their household trash. It would be a major inconvenience to our regular customers if we got rid of all...

Lol! Young, clueless marshmellow, entitled, spends too much time on social media & not enough time in nature! 🐝 o_O

I'm glad we're heading into cooler weather when the honey bees will be less active. I was at the car wash most of yesterday, emptying trash cans, washing them & spraying with lemon bleach. This young gal was getting upset with the bees, screaming and running around. She ran over to me, asked...

I'm frustrated that customers don't read and have no common sense. Signs do help. While they may not read them, they cover your ASS! I take a photo and when customers text me to complain, I apologize, patiently explain how it works and text them the photo! 🤪

Have you tried hanging wasp traps? When we go camping, we pick up a few from Lowe's or Walmart and they keep the wasps away from our food. Highly recommended! (y)

Coinless was started in 2017 and well funded by Coldwater Capital. Give Coinless a call & demo what they offer. Honestly, the more I learn about Coinless and my customers use it, the more I'm impressed! I talked to a new customer tonight. He approached me when I told him I was the owner and...

I can turn the Coinless app on remotely for a customer. Very helpful if there's a jam or a problem with their bill! Customers are AMAZED!! o_O Very sexy feature!

I agree Traveler17. I appreciate your post. Today, I bought a bottle of Lemon Bleach and sprayed a misting over the trash cans. If nothing else, customers can "See" that I'm BEEING proactive! (y)🐝

Thank you, I appreciate your feedback!! I love the idea of adding a misting nozzle. Unfortunately, my 5 trash cans aren't located near a water source... And I don't want to create a tripping hazard by adding a water line on the ground.

Simple names would work in a small town. I'm located in Northern California. In Sacramento (population 525k) there's a new SS car wash named "The Wash". In the neighboring town of Roseville, CA (population 152k) there's an existing SS car washed called "A Car Wash". IMO if you're going to...

This was a big topic last summer. Lots of helpful ideas. Search for the thread by typing in "How did you pick the name for your wash?"

These are DEFINITELY honey bees - NOT yellowjackets, wasps or hornets! My sister got stung last week. The bee landed on her yellow work shirt and when she moved her arm downward, it stung her & died. Here's a couple photos I took tonight in one of my trash cans. They're all over the Mike's...

What brand outdoor speakers do you use? We've been thinking of adding music at our SS car wash.