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  1. Kimberly Berg

    Air logic or Air shammee

    Lol! Now that's FUNNY!! 🤣 When I bought my Diskin system, Troy Diskin at first was very sympathetic to our problems. He was confused & told me "no one else was having these issues!" I sent him text messages with photos but he offered few solutions. He stopped replying to my texts. But I'm...
  2. Kimberly Berg

    Air logic or Air shammee

    After 4 years of process improvement, I feel that I can finally relax. We have built a BETTER mousetrap & customers are happy. It's been quite a journey & hopefully I can spare my fellow operators some grief & headaches! 😀
  3. Kimberly Berg

    Air logic or Air shammee

    The Diskins are designed for in-bay use. The motors have sealed bearings. Their new motor cover has solid sides. I've been using for 4 years now & have not had a problem with their motors or water abuse.
  4. Kimberly Berg

    Air logic or Air shammee

    In 2018, I went with Diskin's Air Shammee II, that has 1 - 4.5HP motor, mounted on my 5 bay walls. Our dryers get a lot of use. $10k investment was paid off in 3 months (per hour meters). Over the past 4 years we have improved their system as we found flaws... It might be over-kill but it's...
  5. Kimberly Berg

    Diamond Car Wash has happily retired.

    Thank you, I appreciate your wisdom on the forum!!
  6. Kimberly Berg

    Diamond Car Wash has happily retired.

    Congratulations on your retirement! That's a BIG decision and I wish you the best as you plan your next steps!
  7. Kimberly Berg

    Help with Mosmatic boom oring size

    I would suggest calling John at Mosmatic for help. Their phone # is 800-788-9880.
  8. Kimberly Berg

    Tubular Key Copies

    Contact Lock America Inc. 1-800-422-2866. They make tubular locks & keys. My vacuum doors originally used GR - Greenwald Industry tubular locks & keys, but I couldn't get ahold of them. I contacted LAI & replaced the locks & keys.
  9. Kimberly Berg

    Google Reviews

    And you probably will never hear back from them. They are scammers looking for a free paint job. The signs you post are really to cover your butt against fraudulent claims. Take a deep breath, you're doing it right!
  10. Kimberly Berg

    How much crime?

    Unfortunately, I've experienced multiple break-ins, vandalism, graffiti and drug dealing. When we first buy our car wash 19 years ago, we had 6 break-ins, consecutively over 5 months. They started using a pry-bar to break into the vacuum coin box (stealing quarters), graduated to stealing the...
  11. Kimberly Berg

    Google Reviews

    Hi there, my response would be to respond calmly, with empathy, to validate their concerns, and encourage them to call you with more information. You don't need to admit guilt or apologize profusely. They may be scammers. Are your chemicals really so harsh that they could cause the clearcoat...
  12. Kimberly Berg

    Google Reviews

    With all due respect Randy, while you may not "put any stock in Google or Yelp reviews", the younger generation does. And, that's the growing future of my car wash customers. I have 4.5 stars with Google (with 350 reviews) for my car wash (Citrus Heights Car Wash). I reply to each and every...
  13. Kimberly Berg

    Coinless payment app - 1 month update

    Very good point! I'm wondering if it's based on a Gross Income and NOT Net Income. I'm still learning about their Portal, and emailing Coinless now with my questions. Stay tuned...
  14. Kimberly Berg

    Coinless payment app - 1 month update

    1 MONTH UPDATE!! I installed the Coinless payment app system at my SS car wash, 1 month ago (on September 15th), and wanted to let you know how it's going. As I posted earlier, we had some problems with the installation of the devices, but that was due to an inexperienced electrician and...
  15. Kimberly Berg

    5-star Yelp review!

    And now that I have the Coinless Mobile app installed, it would be an endless buffet... 🥗🥘🥗🥘🍝🥮 Time counts up! 🤣
  16. Kimberly Berg

    5-star Yelp review!

    Lol!! Might be a fun April Fools prank I could play on my regular customers. Swap out the 7 menu cycles for appetizers, pasta dishes & dessert. Tiramasu anyone?? 🤣
  17. Kimberly Berg

    Cat 310 pump Motor

    Thank you MEP001!! I didn't know I could remove the sight glass & clean it! :)
  18. Kimberly Berg

    Coin/Token/Cash less (no cash at bay/vacuum) System?

    Coinless is now LIVE at Citrus Heights Car Wash!!! Oh boy, what an experience! We learned yesterday that the WIFI extender that I hired Comcast to install in July was "never activated". This explains the WIFI issues the 1st CW tech was having last week (he quit on Friday). The new CW techs...
  19. Kimberly Berg

    5-star Yelp review!

    I disagree. I have a 4.5 rating in Yelp, with 74 reviews. Most of the Yelp reviews are very detailed & well-written. I always reply to each review, either thanking them or explaining my side - in a positive& professional way. My response is written NOT for the original reviewer, but future...
  20. Kimberly Berg

    5-star Yelp review!

    I think Kleen-Rite discontinued that one a few years ago! :ROFLMAO:
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