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  1. Kimberly Berg

    Air Dryer guns

    Interesting hose clamp! Is that from Kleen-Rite? How well does it hold? We use a battery-operated drill with a hex head to tighten the hose clamps. They last awhile until the hose gets old & unravels...
  2. Kimberly Berg

    Air Dryer guns

    I appreciate the photo! On the boom, how are you able to tighten the hose clamp through the corrugated plastic hose?? We tried it that way when 1st installed & kept finding the hose on the ground. We now use a Vacuum Cuff, with a heavy-duty hose clamp and 3 self-tapping screws.
  3. Kimberly Berg

    How did you pick the name for your wash?

    Lol! Don't need to give your customers any ideas... The car wash down the street from me claims he has video of a guy using the vacuum suction in a "creative" way. 🤣
  4. Kimberly Berg

    How did you pick the name for your wash?

    What side of town are you located? Another option would be to give it a compass name - like "South Side Car Wash" (if you're located on the south side), etc. Though not everyone knows their compass points... 🤔
  5. Kimberly Berg

    How did you pick the name for your wash?

    Maybe I missed it, but what is the name of your town? Is it Muncy?
  6. Kimberly Berg

    How did you pick the name for your wash?

    We're located on a busy corner in town, so we named it after the town - "Citrus Heights Car Wash". I would encourage you to make the name fun & memorable, creates a vision for your customers. I like the Dinosaur & Little League ideas! 👍💡
  7. Kimberly Berg

    When I see a bucket washer in one of my bays, I _____________________________________________

    I agree! Some "entitled" customers will protest and tell me, "yeah, but I'm using YOUR towel that I just bought!" I like the analogy I've read here on the CWF, would McDonald's allow a customer to eat their food in the Drive-thru lane? 🤣
  8. Kimberly Berg

    When I see a bucket washer in one of my bays, I _____________________________________________

    But what about the 30 minutes in-between when they're slowly mitt-washing, while other customers are waiting to wash? I've lost about $20 on lost time, and possibly the customer waiting. He'll drive to the next car wash & leave me a 1-star Google review.
  9. Kimberly Berg

    When I see a bucket washer in one of my bays, I _____________________________________________

    If we're not too busy, I usually don't say anything. I did create this sign, so in case its a busy day I can "nicely" point to it and encourage them to finish. I also like to tell them we're OPEN 24 HOURS, so if they like to bucket wash, or hand dry, to come earlier or later in the day.
  10. Kimberly Berg

    Trying hard to Increase CCard usage! Make it Easier and Faster for both Parties..

    Happy to share the costs associated with Coinless! :) The cost doesn't include installation or WIFI extender. My local car wash handyman will install for straight time. Also, we suspect that my WIFI signal isn't strong enough through the concrete block to reach my vacuums, so I'm adding a...
  11. Kimberly Berg

    Rusty Tokens…

    Your customers will appreciate your efforts for making your tokens bright & shiny again! I use $1 tokens from Van Brooks (CT-121). We've been using them since 2015 and have purchased over 145,000. I have researched and used a lot of cleaning products & think I have found the best combination...
  12. Kimberly Berg

    Trying hard to Increase CCard usage! Make it Easier and Faster for both Parties..

    We do 50% cash & 50% credit cards, and dispense $1 tokens that customers use to wash, vacuum & purchase vending. We switched to tokens in 2015 after quarter theft. We absorb the credit card fees to encourage customers to use their cards. About 30% of our customers are immigrants & don't have...
  13. Kimberly Berg

    Air Dryer guns

    Lol! I was wondering the SAME thing... I Googled TAFAIAC, but couldn't find an answer! 🤔😅
  14. Kimberly Berg

    Air Dryer guns

    On the Diskin we use 2 swivels, one at the handle (swivel nut) and at the boom (Mosmatic SS Swivel). See photos...
  15. Kimberly Berg

    Pick-Ups/Trailers etc.

    I think your reaction depends on your demographics & customer base. I have a very clean & modern 5-bay SS wash in California, that stays very busy. Most customers that come in are driving new luxury cars (BMW, Tesla, Corvettes, Lexus, Mercedes). My customers would NOT tolerate a guy leaving...
  16. Kimberly Berg

    Pick-Ups/Trailers etc.

    I'm on-site every day. If I catch them in the act, I usually say calmly, "Wow, you've really left a mess for me. The bay was clean when you arrived & I'd REALLY appreciate it if you'd help me clean it up." Then I bring them a pushbroom and leave it in the bay. 9/10 it works. Then, I thank...
  17. Kimberly Berg

    Air Dryer guns

    Lol! Even when customers don't use the gun holder, they usually use the hose hook! :)
  18. Kimberly Berg

    Air Dryer guns

    Nope, not necessary! Air Logic gun fits just fine in the Diskin holder!!
  19. Kimberly Berg

    Air Dryer guns

    We have the single 5 HP Air Shammee II. We're definitely noticing MORE air blowing through Air Logic guns, but NOT enough to cause the gun to fly out of the holder & create a safety issue. Its been in use 24 hours now & customers are RAVING about the new Air Logic guns. One elderly woman told...
  20. Kimberly Berg

    Air Dryer guns

    We added a 4" aluminum hook that keeps the hose & boom tucked against the wall. Custom fabricated & powdercoated yellow. Works GREAT!!
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