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  1. 1

    How should I respond to this customer?

    You can't say it any better than that (LOL)
  2. 1

    vac trash locks

    Be careful, before long he may decide to break into the trash compartment causing an even bigger problem. Good luck, this can be a really frustrating problem.
  3. 1

    Cat 310/340 Problem Coming Up To Pressure

    I had something similar happen. Occasionally, a customer would complain that the pump is not pumping. Then one day I saw air bubbles coming from the bottom of the rinse tank while the high pressure pump was running. As strange as it sounds, it appeared that the high pressure pump was actually...
  4. 1

    Metal Halide to LED bulb

    We want to retire our 400 Matal Halide bulbs and replace them with LEDs. The current fixture is a canopy mounted box with plastic lens. The most cost effective solution appears to utilize the existing fixture and remove the ballast & bulb and directly wire the socket to the existing power. What...
  5. 1

    Self service roof ideas & cost

    The roof is all metal. The span between purlins is approximately 9' 9". The roof panels appear to be 20 ga.
  6. 1

    Self service roof ideas & cost

    My self service car wash facility's roof is getting old and tired looking. It's a flat metal roof with a three foot mansard around the perimeter. The purlins supporting the metal roof panels are in good shape but the panels them self are beginning to rust and will soon need to be replaced. I was...
  7. 1

    Rowe BC-1400 (Mars replacement kit problem)

    I'm pretty sure it was purchased in December of 2012. I don't know the size of the bill box, but I know it is not the smallest available.
  8. 1

    Rowe BC-1400 (Mars replacement kit problem)

    Does Rowe have to update the firmware or can I go to any MEI authorized service center?
  9. 1

    Rowe BC-1400 (Mars replacement kit problem)

    Yes, the bill is cycled into the stacker.
  10. 1

    Rowe BC-1400 (Mars replacement kit problem)

    I upgraded a Rowe BC 1400 with a Mars replacement kit (kit sold by Rowe) and sometimes when a customer inserts a bill the machine will take the money but does not dispense any quarters. Any ideas on how to isolate and correct this problem? Has anybody else experienced this problem? Other than...
  11. 1

    Float Valve

    I'm having a hard time selecting replacement float valves for my hot and cold tanks. Any ideas or suggestions? Thanks
  12. 1

    Mudders

    I guess it depends on your clientele. Were fortunate to be located in an urban area with few mudders. Additionally, we also request that all trash be removed from pickup beds before washing. I'm just not interested in running a free-for-all car wash.
  13. 1

    Mudders

    Recently we began banning excessively muddy vehicles. I got tired of showing up at the wash to find one or more bays covered in mud and not being used. I figured that spending inordinate amounts of time cleaning up after a mudder was just not worth it. I just don't need or want that kind of...
  14. 1

    leaking 3 way diverter valves

    I have some older Erie 3 way diverter valves that control the flow of either hot or cold water to the hi pressure pumps (rinse, wash, & wax) that are starting to leak where the shaft comes through the valve body to connect to the actuator motor. I need to replace these and wonder if there was a...
  15. 1

    Is the self serve dead or dying?

    I think there has been a healthy thinning of the ranks. And with construction cost through the roof, I cannot fathom how someone could justifying building a new self serv. Were in an area loaded with expresses and our self serv is doing just fine and steadily improving.
  16. 1

    Help with fragramatics locks.

    Sorry about the confusion. These are cam locks (I believe Van locks). The machines are around ten years old and each has three locks. Lots and lots of locks to drill if I cannot find an alternate solution.
  17. 1

    Help with fragramatics locks.

    I have 3 pin locks on each door.
  18. 1

    Help with fragramatics locks.

    I'm purchasing some Fragramatics combo vacuums. The facility has been shut down and of course there are no keys (was bank owned). Short of drilling the locks, are there any other options to gain access? If I have to drill them, is there any special technique involved? Thanks in advance.
  19. 1

    Capture Rate

    I think you are spot on. It’s good you picked up on this early in the game. In my opinion, there is more to this than just studies & projections. Even though we consider the tangibles, at the end of the day it’s just got to feel right.
  20. 1

    recos on a good independent carwash consultant in the ny/long island area ?

    In my opinion, pricing an existing business based on future potential is tantamount to charging more than it is really worth. The inherent problem, is that potential is just a figment of one’s imagination until it is achieved. Studies, opinions, projections, and appraisals, do not guarantee...
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