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If that is the case, I'll repeat what I told you. Do not weep foam brush. Without floor heat you'll turn the bays into skating rinks and the dumbest person within 30 miles will find it.

This is a common refrain I'm hearing from "civilian" friends of mine about the tunnels pushing the membership model. I know a lot of my personal associates who have canceled their memberships. Their cars were not getting clean and it was annoying to have to constantly go back around for a rewash.

Again, this is only at your site. I have yet to have a single one of the many customers I know that have eliminated coins tell me they regret the decision. Past performance is not indicative of future results. Reality is I'm pretty sure in 5 years the majority of profitable self serves will...

That is your current operation. It says nothing about what would happen. You're assuming. I thought my customers were nuts when they said they were eliminating coins. I assumed they would lose a bunch of customers. The end result is their revenue is up. The time they are putting into collecting...

PDQ is in the process, if they haven't already, of ending support for the 4000. It's an over 25 year old design. New ones haven't been built in at least 15. Pass.

What are you basing that on? We've done a ton of sites that have eliminated quarters and I have not heard a negative response from a single operator. Literally every single one has said they may have lost a couple of customers but their overall revenue was up.

The M5 was developed in response to the G5 in many aspects. There are still several running around here. In my opinion it's a better option than the G5

I would still recommend passing on the G5 unless you have already purchased it. It was really tweaky to keep running and if you don't have the hands on knowledge or a reliable tech, you're screwed.

My apologies, I confused you with the guy who said he was going to learn on the fly doing an install. Reality is the GS5 was not a good machine, there is limited support for it, and you're going to have to change it out for a good machine sooner than you think. You're going to have a tough...

Did it recently get married?

There's a reason those had a short production run: they were not a good machine and were a nightmare to keep running with any level of consistency. Here's another thing to consider: The owner has purchased questionable used equipment and is hiring an inexperienced person to install it. That can...

First, if you want to sound even remotely respectable to a bunch of people with decades of experience in an industry don't start a post with "Dude y" Second, if someone were to get a used, obsolete piece of our equipment and hire someone with zero experience to install it I would have zero...

The entire west coast is a real nightmare for most small business right now. Randy is in Washington but I can tell you horror stories from all up and down the west coast. We are quite busy as a manufacturer. There are a ton of neglected sites that need refitting and now we're seeing more and...

A six bay doing 65K is really low. Asking almost 6 times revenue is nuts unless the dirt is worth it. We need a ton more information. How old is the equipment? What is the condition? What is the location like? How much are you going to have to put into it to get it up to snuff to make the...

To be honest, I have no clue. If you had told me 25 years ago when I stumbled into this business I'd be building meterboxes without coin acceptors I would have told you that you were insane. Really, outside of payment methods and chemicals the basic operation of a self serve really hasn't...

Windshield washer fluid in the foam brush here in Michigan won't work. When it stays in the single digits for days on end the only thing you can do is use methanol based chemical or pull the foam brushes. I never recommend weeping the foam brush in northern climates like ours either because of...

Any lease agreement needs to take into account the likely possibility that you are leasing an empty building on a piece of dirt. I would start with the assumption that every piece of equipment needs to be replaced(you already need at least 3 vacuums) and you could easily be looking well over...

Sympathy to his family and friends.

Deeeeeeppppplllly investigate the equipment. Just had another conversation with another new owner who didn't and is now in debt on a business that needs a boatload more capital investment because of the age and condition of the equipment. Literally all of it was manufactured by companies that no...

Get soon. You're in my thoughts.