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I justed test my water at zero grains hardness.

Not likely in my case. I've have used the stuff for over 4 yrs, and had this location for 10. I think something is up with the powder.

Black stuff in soap barrel Is anyone having a black like substance show up all around the top of their soap drum when using SuperSat? I have used in for several years now, but my most recent boxes of powder have made the liquid in my soap drum look like nasty dirty water. It is also leaving...