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  1. Waxman

    Kleen-rite and J E Adams can go screw them self.

    if you're sure you know the bad part and it is cheap enough, just buy a new one and be done with it. in the amount of down time you've had you could've vended $15 worth of air!!!! just get a new one! you gotta pick your battles and flush your principles when it's about making $.
  2. Waxman

    Used Touchfree make sense?

    thanks everyone! i am very interested in used equipment at this point. i highly prefer the inverted L design over gantry style for may reasons. i am on the hunt and performing due diligence.
  3. Waxman

    Credit card acceptors

    crypto pay is easy and good. customers like it. count up the money spent on display; best way i.m.o. cc fees are 5-6%. just a cost we must absorb. price services accordingly. i am $3 /4min startup
  4. Waxman

    Used Touchfree make sense?

    that's an interesting analogy. here's another one: i built a new wash 9 years ago and installed a Daewoo touchfree. Daewoo went bk 2 years later. Now i want to replace old daewoo with a used hyundai sonata. there are no competing cadillacs. go.
  5. Waxman

    Ryko in MA

    great. thank you.
  6. Waxman

    Ryko in MA

    who's got a ryko ohd in operation near me (central MA) i can come watch and check out??? tia waxman
  7. Waxman

    Used Touchfree make sense?

    thanks. i am still researching but i like the idea of buying used to make the most of my dollars.
  8. Waxman

    Used Touchfree make sense?

    I want to install a machine that will make me more $$. Faster, better engineered and more time tested in the field than what I now have. I love the simplicity of my machine and work on it myself. I think the customer wants ( my customer ) touchfree with underbody, foam polish and lights...
  9. Waxman

    Water main break

    id flush it out for awhile
  10. Waxman

    Downturn in business???

    you are making the mistake of looking at business cycles in too-short a time frame. a slow week of car washing does not make a trend. if you keep things working, keep products rich, water warm and things clean, you can charge a good price and make customers happy.
  11. Waxman

    Used Touchfree make sense?

    Tell me why a used touch free machine makes sense. I know it will be less to buy, but what about installation / testing? Can I still get factory support? I found help w/ my superior side trac when the factory no longer supported the machine, but i like the idea of a machine that is faster...
  12. Waxman

    Prices on new touchfrees

    what is contact # for jay strauss? thanks
  13. Waxman

    Prices on new touchfrees

    began looking at new equipment to replace my 9 y.o. Sidetrac. I like the WW Razor, but $90k for a new touchfree??? I'd have to put a $25 wash on there to make any money!!!!!!!!!!!! just sayin', isn't the technology on this machine 15 years old? please set me straight.
  14. Waxman

    No welcome voice prompt no cc receipt

    My Hamilton Gold Line ACW isn't welcoming the customer as a car pulls up to cashier. It always did before. I recently replaced a bad speaker and voice is normal other than no welcome prompt. Also, the CC receipt stopped working; no voice prompt to press refund 4 receipt, no receipt given even...
  15. Waxman

    Deodorizing Vehicles

    yes ozone generator. $25 + interior detail takes a few hours to overnite
  16. Waxman

    How to handle customer complaints

    this is the way some people run their business! it's also the reason why customers are ready for a fight sometimes when they have an issue. my policy is simple; deliver more than my promise (from bill pitzer) and turn a complaint into a customer for life. it's actually not that hard to do...
  17. Waxman

    Competing with Express Wash Tunnels

    i charge for vacs at my little 2/1 because it's alot of work emptying the clean outs and garbage and sweeping up around the vacs.
  18. Waxman

    "Your machine took my money!"

    It took me a long time in this business to relax when customers call me and I am with my family or resting at home. I take a couple breaths and it quickly relaxes me. The other day I had to be away from the wash on Saturday ( to help a friend who runs a drag race/swap meet/car show event)...
  19. Waxman

    Dishonest Plumber

    Used a new plumber recently. He was very responsive and did a decent job but I had issue with his bill; namely some charges that didn't seem right. First charge was an extra $75 added onto the bill for 'tool cleaning'. He had used an electric snake for clearing a clogged drain at my apartment...
  20. Waxman

    Weather Forecasts

    whale o wash turned me on to noaa.gov years ago. like all his other advice, this was right on; great forecasts.
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