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  1. Waxman

    Complimentary Towel Dry Station

    It's one of the best things we do that promote customer loyalty. It does cost money in stolen towels, laundry and labor. Customers love it; it sets us apart.
  2. Waxman

    Just curious what other guys do

    My philosophy is simple and it works perfect: I will take full responsibility for anything that is my or and employee's fault. I will take zero responsibility for things not our fault. I may or may not concede a freebie. It has to be warranted. I am done rewarding p.i.t.a. folks because a;)...
  3. Waxman

    I love you Kleen Rite, so...

    I love Kleen Rite. But today they were off their game! 1. website was partially o.o.o.; detail products showed a partial list of items when clicked! 2. No Mothers Cali Gold in a case available. 3. No mild clay bars available??? 4. Discrepancies over amount needed to qualify for free...
  4. Waxman

    Removing Lead push-pin anchors

    Why F around? Take out your grinder w/cutoff wheel and zip it off then grind smooth. If you're worried about the hole w/anchor portion still in it apply some clear silicone and move on to your next project. It's my way, not textbook, perhaps.
  5. Waxman

    Section 8 Property

    Does anyone have experience, good or bad, as a section 8 property landlord (this is MA)? TIA
  6. Waxman

    accepting tokens only?

    Whale O Wash has lots of experience and almost 40 bays of SS. He's tokens and quarters and CC in his bays. I'm sure he's not the only more experienced (than me) one with this opinion. I fully agree with the idea of tokens as more secure and less tempting for thieves. No argument here. To...
  7. Waxman

    Challenges, opportunities, mindset

    I have been an on and off meditator for years now. When I am regularly meditating (once a day for 20 minutes), here's what I notice: ~ I focus better ~ I have more patience ~ problem solving is easier ~ life just flows better ~ I get along better w/my family ~ I drink less alcohol ~ More money...
  8. Waxman

    Trash Cans

    I got tired of the abuse and took away one can out of 3 and now have far less garbage to deal with. It works. Too bad people abuse it, but that's life in the carwash biz.
  9. Waxman

    Stacking 5 gallon buckets

    When we get too many we stack them outside the bays with a sign that reads:' $3 each at Lowe's. Free here.' They last a day or 2. Why throw something useful and fairly new away? Do you also toss returnable cans?
  10. Waxman

    accepting tokens only?

    I'm dubious about more profit gained due to 'tokens only'. Yes, you can train the customer, but it is still the wrong view point, to me. And I am including myself in this, because I was formerly 'tokens only'. Being at the wash every day, I learned just how many customers came in with...
  11. Waxman

    accepting tokens only?

    Because customers equate SS coin-op carwash with quarter acceptance. I didn't invent the concept, someone else did decades ago. You will lose some sales if you do not accept quarters as well as other payment. It's a fact. And I do have a ball with the quarters; I pay bills, buy used cars to...
  12. Waxman

    accepting tokens only?

    People seem to save dollar coins, not spend them. My bank stocks very few. Quarters are far more popular.
  13. Waxman

    accepting tokens only?

    Vend dollar tokens. accept quarters, tokens and cc. i am working on cc acceptance and will get it soon. not taking quarters = less $$ in your account, like whale says. i was tokens only for first few years in business; big mistake. customer perception of a coin carwash is that quarters are...
  14. Waxman

    Newbie Looking to buy Car Wash business - Please help

    All I can say is you could easily double your purchase costs if significant building and/or equipment upgrades are required. Did you say 4500 polulation? That's pretty small. Why not hire a carwash consultant to help you decide? $35k is alot to spend out of pocket, IMO, for a carwash...
  15. Waxman

    Music in the Bays?

    I just use a tuner and outdoor speakers; 1 in each bay. I have a local station play; adult contemporary format. I have neighbors so I turn it off at night.
  16. Waxman

    shurflo

    Flojet pumps seems to not send a steady stream but pulses instead. Shurflo has a different design for more consistent product delivery and no lag/sputter. http://www.dultmeier.com/products/search/7596
  17. Waxman

    So What Else Can I add?

    Gotta be easier than a carwash!
  18. Waxman

    shurflo

    anyone tried these shurflo air drive pumps yet? seems like it'd work well for my sputtery tri-foam and make it flow better. thanks!
  19. Waxman

    So What Else Can I add?

    I'm all about maximizing my site, too and I chose used car sales to add. I have sold a few cars since acquiring my dealers license, despite many other dealers nearby my wash (5 or 6 within a mile). I am in process of obtaining a dealer plate to move the cars myself rather than pay towing. It's...
  20. Waxman

    dvr?

    what dvr do you use? looking for quality and ease of operation. t.i.a.:)
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