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Contact Lock America Inc. (LAI). Located in Corona, California. 1 (800) 422-2866. Website: https://www.laigroup.com. Good variety, excellent quality & helpful customer service. I get all my locks from them. Robert Chen is very knowledgeable & helpful!

Hi Terri, please feel free to reach out to me when you're ready, and need a listening ear or words of encouragement. You can send me a PM and I'll send you my personal cell #. I, too am 58 years old and same age as MEP. You and I probably have a lot in common, you sound like a strong woman...

Mattwash, when we added the 3' boom extensions, it added a lot of weight to the boom mount! To reinforce it, we drilled through our concrete block walls & added a back plate. I'm not sure your metal bay walls can support that weight.

Though we've improved Diskin's system, I keep thinking of ways to improve it, but I think we've done it. When you're dealing with a lightweight plastic vacuum hose and rubber cuffs, the quality is only so good. If you use the heavier heat-resistant vacuum hose, the customer's won't like it...

LOL! That is definitely the WRONG cuff to be using! We tried it too, because it was a "swivel", but it's made of 2 pieces and pulls apart easily when the hose gets warm from the motor. Replace it with 1 piece cuff (Item # VAA-5). The narrow end is a "slip" and the wider end is threaded. I...

I am simply stunned by this incredibly sad news. 😢 MEP was so passionate about CW Forum and helping others troubleshoot their problems. I knew he could come across short and grumpy, and I tried not to take them personally. Earlier this year, he sent me a private PM, thanking me for my positive...

Hi Mattwash, We added 4 self-tapping screws to attach the hose to the cuff at the end of the boom. See photo... What cuffs are you using? We use a 1-piece gray rubber vacuum cuff from Kleen-Rite (Item #VAA-5). Air Logic now sells a swivel-style Dryer Nozzle. Kleen-Rite sells (Item #...

Thank you Soapy, I really appreciate your validation! My German dad used to say "if it doesn't kill you, it makes you stronger!" The other part of the story is that we were underwater in debt. My car wash is located in Northern California, on a very busy prominent corner. We paid almost $1...

My husband and I purchased a dirty and neglected self-service car wash in February 2003. He had spent a year researching different businesses, and had narrowed the list down to car washes, laundromats and self-storage units. I was the supportive and naïve wife! Though we had financial, project...

You're in my thoughts MEP & praying for your speedy recovery!! 🙏 All of us on the CW Forum have benefitted from your vast experience, endless wisdom & dry sense of humor. Please keep us posted on MEPs progress and how we can be supportive. We look forward to your return!! 🤩

HeyVern, do you sell both Pure Steel and Black Ice? They are similar smells.

For 15 years, Black Ice was our #1 Seller. A few years ago a customer told me about "Pure Steel" scent. He said it was similar to "Black Ice" but better! I bought some and did a blind smell test with my customers for a few weeks. It was interesting that most customers complained that "Black...

I was curious about the Wild Hemp scent and picked up a sample at the last ICA Show. I wasn't impressed. It smelled like musty grass, not skunk. Marijuana is legal here in California. I'm going to assume if customers want the real scent, they'll just smoke it in their cars! :oops:

I used their Sign company - Alpha Graphics in Oregon. Originally they came on thin polystyrene that didn't last long on my rough concrete-block walls. I recently replaced them with "diebold" method. Thicker material with metal plate inside. I also added more text to address some common...

I know you're using a water softener, but have you recently tested the hardness of your water? If the water is hard, it will kill the suds in your foam brush. Is this a new problem? Has the foam brush worked before? Any changes to hoses or boom hoses?

Every car wash has different demographics, so your facts don't apply to everyone. Our car wash is very busy and we're on-site for a few hours every day. We have confronted folks who bring in their household trash. It would be a major inconvenience to our regular customers if we got rid of all...

Lol! Young, clueless marshmellow, entitled, spends too much time on social media & not enough time in nature! 🐝 o_O

I'm glad we're heading into cooler weather when the honey bees will be less active. I was at the car wash most of yesterday, emptying trash cans, washing them & spraying with lemon bleach. This young gal was getting upset with the bees, screaming and running around. She ran over to me, asked...

I'm frustrated that customers don't read and have no common sense. Signs do help. While they may not read them, they cover your ASS! I take a photo and when customers text me to complain, I apologize, patiently explain how it works and text them the photo! 🤪

Have you tried hanging wasp traps? When we go camping, we pick up a few from Lowe's or Walmart and they keep the wasps away from our food. Highly recommended! (y)