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Not sure if this helps or complicates, but I posted this example on another thread that details how a loyalty program might compare with an unlimited program.
https://www.carwashforum.com/threads/iba-monthly-club-system-app.18495/post-148221
Hope it helps.
Jim
Hey Zal,
As with any system the more you are engaged the more success you can have. The system does have a nice feature we call the ATR (Automated Text Response). If you simply text "free wash" to 309-533-7992 to see the response that gives people instructions on how to get the app and sign...
Also, you can limit the membership programs. We have customers that set limits for each 30 day. For example they will allow 1 wash per day and 8 washes per 30 days. So it is practically unlimited, but not.
Jim
Waxman,
The Touch4Wash system has the ability to offer a loyalty program (buy X number of washes and get 1 free). If you combine that with the "Prepaid" credit options, then you are offering a very similar approach to a membership while maintaining close to full price. I say close to full...
Great point! You could run what we call Day and Time discounts. This allows you to set it and forget it. Say you offer moonlight special from say 7 pm to midnight. The system will automatically change the prices during that time, them revert back to normal prices once out of the time window...
JGinther,
There are companies that offer the solution you are looking for. We customize the customer page but the app itself remains as Touch4Wash. As described earlier in this post, once a person saves a home location, this is the page that opens each time they open the app. For a custom app...
The image I attached before had our branding as it is our demo site. Attached is an image of one of our customer's locations with their branding. Sorry to confuse.... Customers most often contact the owners, but we do field calls as well. Just another service we provide to assist.
When a customer signs up, they select a location as their home location during the sign up process. Now each time they open the app, their home location is what is displayed. So if they sign up for your location, then each time they open the app they immediately see your site and menu of...
Thanks for the feedback. I guess the best I can offer is some stats on our experiences. We have over 45k users and this has not come up as an issue. We have thousands of transactions every day, with minimal questions on how to use the system.
Our philosophy has been to keep the system as...
You would need some type of sign to let them know which bay they were in so they can select the correct bay in the app. Here are a few screenshots of the SS menus. We also have some standard signs we sell.
No need for a QR code with our system. Module wires directly to the timer. Simply press a couple buttons in the app and the wash is running. You can run count up or count down from the app in the SS Bays.
Jim
Currently fees are structured as follows:
Fees are per site. The level depends on number of modules per site. Examples below:
1 module - $45/month + $0.05/trans
2 modules - $55/month + $0.05/trans
3 or more modules - $65/month + $0.05/trans
I have also attached the cut sheet for our Interface...
Good Article from Auto Laundry News. Seemed worth sharing.
http://www.carwashmag.com/home/article/pos-technology-demand-for-streamlined-low-contact-transactions/996cb4982e97dea9a0d70fc8f7423c79.html?OCVALIDATE=
Sorry did not address your comment about marketing. Our system has some automated marketing that is working to help drive customer to your site. Touch4Wash was developed by a car wash owner and we understand the constraints of an unmanned location. Please let me know if I can answer any more...