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I bought a used PDQ M5 and I have always been able to call into tech support with no problem. They even set me up where I could log into their portal to see schematics and tech bulletins.
Yes. I know another forum member that was hit as well. This happened two years ago and at the time I think it was new to unitec and they gave me three chips for free. As far as I know no one has been able to do it to me again since I upgraded the chips.
I am installing my first as we speak and then I plan on replacing my Washworld Razors with them as well. I visited the factory and it was a no brainer after seeing how they are built and how they wash. Give them a call and they will be glad to have you come visit.
One thing I want to add. Check the distance between your rails all the way down. It should be 145.5". I had an issue last week with my Razor 4 where a prox was missing a flag and slamming the rails and causing a weird problem. I adjusted both rails back to where they should be and the problem...
Looks like your prox has been scraping that flag. Look at the face of the prox and replace it if there is any damaged at all. If it is scraping, your rollers could be wearing out causing it to drift into the flag.
Anyone have any luck getting them off with a touch free? And what actually causes an eyebrow? Acid rain? Right now I run low then high. If I up my acid I will have to up my alkaline to punch through the acid If I'm thinking about it correctly. Any ideas?
Had a lady steal my bug prep bucket and brush this morning at 4:30. 4k cameras got her tag number so we will see if she brings it back or I told the cops to press charges if she doesn't want to.
I've had several gear boxes go out on two of my Razors as well. Another thing that will happen is the snap ring that holds the shaft with the "helicopter" in place will corrode off over time and the shaft will move through the gear box causing the prox to read wrong or fail.
I actually have them at my wash that flooded. But when it rains it comes under the door and it would trigger it so I took it off the floor. I guess I need to put it back down and move it away from the door as far as I can.