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    High Ph Soap vs Low ph Soap

    The biggest reason you have not seen that much difference is a lack of soap concentration that is endemic to using chemical through a high pressure gun. What I mean is that your concentration is so minimal, you shouldn't expect to see a difference. Try installing low pressure coil hoses that...
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    pre-soak arch or high pressure?

    The effectiveness of your high pressure arch will be far less than it should be without putting on a touchless pre-soak first and giving it at least 8-10 feet before hitting the high pressure. Part of the reasoning is dwell time for the pre-soak but also so that the high pressure is not so close...
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    What to Put On Letter board

    Cleanliness Is Next To Godliness A Clean Car Runs Better We Take Pride In Your Ride Our Car Wash Is Calgon For Your Car When It Rains It Stains - Wash It Off Today Spend Your Dollar Here - While Its Still Worth Something Euros Accepted Here! America After Obama R.I.P
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    Rinsing in tunnel

    We employ a fresh water pre-rinse, drying agent and then a fresh water final rinse. We get a tremendous bead and use cold wax concentrate form Ecolab. We out two - 5 Gal. pails per 30 gallon drum. We put on little more than 1/2 ounce per car and our drying agent cost is 3 cents per car.
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    Customer Satisfaction Survey

    Each year, we do a full page survey with about 10 questions on it. If they fill it out and return it on their next visit, we give them a free Rain-X. We hand out 1000 of them and get back around 200 each time we do it. Some of the comments made besides finding out the area they would like to see...
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    Mirror in Dryer Bay

    We've had 20' of mirrors on bioth sides of our tunnel after the last dryer for 4 years now. The customers absolutely love it! It's almost like an extra service and most of the customers smile as they look at their car as they exit (I also have a video camera pointed at the front of the vehicle...
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    Flat belt conveyors

    So if I understand this right, I would have to replace 150' of belt every 5-6 years. Can you tell me what the cost of 150' of belt is (approximately). I'm guessing that the belt itself is the biggest cost of the flat belt conveyor. Also, what powers the belt? Electric motor? What other wear...
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    Flat belt conveyors

    Steve, Nice article on the pros of the flat belt conveyor, but you failed to mention any cons other than a brief reference that the cost is greater. In fact the cost is at least 3-4 times that of a traditional conveyor. Also, you neglected tomention the fact that automatic tire shiners...
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    Customer Hits Carwash, wants Waxman to Pay

    Stupid is as stupid does
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    In Bay Automatic Conversion To Hand Wash

    Are you installing a conveyor? If so, how long? Do you want to automate all of your low pressure applications (pre-soak, foam, pre-rinse. drying agent, final rinse)? Do you want spot free rinse? Air Dryer? Do you want wheel blasters? Tire Shiner? Prep Gun? What's you budget? Or, are you...
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    Website...finally

    We've also ventured into the world wide web at www.chiefsautowash.com. We've incorporated this also into our on-site advertising and newsletters that we hand out to each customer. Bill
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    What's up in Ohio?

    It's always fun to wash at a self serve in Ohio in January when its 3 degrees with a windchill of -10. Funny though, when its that cold you never see many people at the self-serve.
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    What's up in Ohio?

    No need to turn this into a friction vs. touchless debate. We operate our 150 tunneltouchless from 1986 until 1997 when we added Lammscloth after the touchless wash and turned our process into a hybrid and went from full service to express exterior. Results: We cut chemical costs (pre-sopak and...
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    tri foam

    I would guess is that the trifoam would be easier to rinse if it goes on before the mitter as there will be less of it to rinse off in the first place and it will provide better lubrication for the mitter. But the only way to be sure is to try it if you've got the time. The only concern I have...
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    How much to discount for rainy/cloudy day special?

    We include this authorization as part of our employee manual which employees agree to as a condition for employment. We include as reasons shortages in the register as well as failure to follow company policies (contained in the manual) such as negligence that results in damage to a customer's...
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    How much to discount for rainy/cloudy day special?

    That one is on your attendant, not the customer. If she's a regular or lives nearby, I'd fix it and take it out of your attendant's paycheck over time. Do that and he'll never do it again. He's supposed to be paying attention. There was no excuse for him not to catch that and have the customer...
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    How much to discount for rainy/cloudy day special?

    Earl, I know it only costs a couple of bucks to wash a car, but as was said, no reasonable person could expect a clean car guarantee to last for 4.5 months. I used to have a sign that read very simply, "Car Wash $7.00 When You Buy a 5 Wash Book for $35." Eventually had to put up a banner that...
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    Monthly Pass Pricing

    Our wash is $10 and everyone gets the "Works". Our only option is Rain-X for $1.00 extra. We have many ways for people to save. 1) Frequent Wash Card - Buy 10 at $10 and get 11th wash free 2) 5 Wash Books - 1-3 - $35.00 each or 5 Books for $150 3) Club Card - $50/ Mo. - Wash once a day...
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    How much to discount for rainy/cloudy day special?

    Earl, The issue is how do you generate wash volume and of course revenue in the summer and fall, especially if you're losing a lot of weekends to boot. Cable, newspaper, Val-Pak, in-house coupons, web site, google etc. The answer is that during this time of the year, the only thing that will...
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    Damaged leather seat - need advice

    Its probably a wear spot on the leather due to his back moving against the seat. Consequently the leather in that spot does not have the same veneer -if you will - and thus when you conditioned it turned that spot a different color from the rest of the leather. After all, the leather is in a 6-7...
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