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I'm still on the fence about staying with WashCard and upgrading to some of their latest features, such as the UWash mobile app. I don't know how it compares to other mobile apps for ease of use, as well as cost. I would really appreciate hearing what others are using, as well as from those...

Did you make the decision to stay with WashCard or have you found something that worked better for you?

I'm strongly considering leaving them as well, will cost a fortune to get out though!

Oh my, and I was just deciding that I would purchase a phone from Verizon. I've had the problem and no way to connect since 2019 and I have three Washworld washes. You would think they would do something about this.

It's not an Apple problem, it's a T-Mobile problem and I'm not going to buy all of my people new phones but I guess I will have to buy one and pay another wireless carrier for whoever is on call to carry the stupid thing! I'm sorry but I think the whole thing is ridiculous.

June, 2023 and still cannot access eCatcher and Vijeo and now I'm being told by Washworld that it's a T-Mobile issue because T-Mobile is not compatible with the app. I wish they would have let us know, before we purchased the equipment to use this, that we would need to get additional phones on...

We have tried that; still doesn't work.

Yes, both apps are enabled to use cellular data. I have my data roaming turned on. I just had someone from T-Mobile text me offering to help so I"m hopeful they will figure this out. Again, thank you Roz. If you think of anything else, please let me know. I'll take any suggestions you have...

Yes, we do understand the process because we can get on just fine as long as we are on Wi-Fi, doesn't do us much good though when we are depending on cellular service away from our wash. I'm not saying it's not something with our phone but this is the third new iphone we have purchased since we...

One year later and we have updated another wash to a razor and added a new profile as well. We still cannot connect to the Vijeo app unless we are connected to Wi-Fi, which I should have stated in my original post. We use Sprint T-Mobile and now I'm told it is on them as to why we can't...

we dispense quarters and a lot of the time it dispenses no change at all and I end up with very unhappy customers!

Air Lift

How do you keep the door down?

We have all WashWorld equipment and find that the only way we can clean the doors on the bay is to power off the equipment. Several times the equipment won’t power back up? Any thoughts on why it won’t and if cleaning the doors can be done WITHOUT powering the wash down??? Need help.

What kind of doors are those? They look nice.

I believe it's to refund the balances of customer cards that we have out there.

WashCard has told me that it would cost us thousands of dollars to buy out with the cards that we have out there. Do you know if any of these people that left WashCard experienced this type of expense when they removed their system?

It's now been over a month and I still haven't made a decision regarding WashCard. My distributor stopped by both WashCard and Unitec booths at the car wash show bud didn't get any information that would help us.

I'm not that experienced posting on this forum but I've been a member for a lot of years. I've tried to search posts for WashCard, typed it several different ways thinking that may be why I can't find them but still no discussions about them except for the ones I've posted. I'm going to assume...

I posted back in February, asking if anyone used Wash Card with the DRB Portal TI. I never got a response from anyone. I did go ahead and purchase two of these portals and was thrilled when I received them. Prior to these portals, we were using the Unitec Wash Select II with Wash Card. I...