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We switched to high-security $1 tokens 10 years ago (2015), due to quarter theft. I was on-site a lot and once customers understood the WHY, they accepted them. It was NOT a scam or con-game! I was happy to exchange quarters for tokens or buy back any unused tokens. We went with two-tone...

So grateful you're still with us! 🥰 Please reach out when you can and (have your wife type) and let us know if you need anything. We're a Car Wash Community of helpers, fixers and friends. Sending positive, healing thoughts your way!!

Where are you located Tylersizemore5? I have Hamilton equipment too. I've been using X-Cel Electronics in Las Vegas, NV for 20 years. Dan Wesolaski is a certified Hamilton repair tech. Very knowledge, personal and helpful! I think he does a better job repairing validators and hoppers than...

Excellent! We love to hear updates, see photos & celebrate your success!! 👏🤩

Here's TAP TO PAY signs we use at our car wash... Did you know that by reversing the wires you can change the color of the STOP button - from GREEN to RED? RED made more sense, since psychologically RED means STOP. Reduced customer confusion for us!

Who do you buy your soap from? Here in Northern California, my soap rep company contracts with a sub-contractor who installed the Diskin dryers for me. You can also hire a qualified & insured handyman / electrician to do. Follow the tips given in this Forum.

Lol! I think its really my EGO that enjoys replacing decals! It's cleaner than most cw tasks, I'm standing upright, no ladder needed & customers QUICKLY notice the improvement!! :love: How many times has a customer thanked you for emptying the trash, the vacuums, cleaning the pits, sweeping...

As already stated above, a heat gun works great! Be careful around plastic & electronics. Keep the gun moving. Heat can cause "spider" cracks in plastic. I really enjoyed replacing decals! I typically use just a heat gun, medium steel wool, Goof Off & Rubbing Alcohol. TIP: Adhesive chemicals...

I know you have cameras and another job, it's a bummer you weren't able to see the 2 signs he posted and he didn't call! :( I don't think you would win in court. He was trying to be helpful. I had a similar experience at my SS wash. They fixed a piece of masking tape to the coin acceptor door...

Do you have a phone number posted that customers can call?

Hi Zathura 21, attached are 4 photos of my system, with Kleen-Rite part #s. You can order directly from Kleen-Rite at 800-233-3873.

Lol! I dont think car wash operators can retire, we just become teachers for the next generation. What do you do with all your head-knowledge, experience, energy & time?? 😅

I'll post more photos tonight, with Kleen-Rite 's part numbers.

On Christmas morning 2020, I found a bunch of high-quality ski boots & equipment in our trash cans. Some were brand new with tags. We thought it was odd, so called local police department, and set everything aside. Turns out everything belonged to a family on their way to the ski slopes. The...

Survey doesn't allow for 2 color choices. Our car wash was originally boring brown & gold. 20 years ago we remodeled & upgraded to BLUE & YELLOW. The colors really stand-out from the street!! 💙💛

SO DISGUSTING! You need to have a STRONG stomach & lots of patience!! 🤢 Are they cleaning out a portable toilet too?

Focus on Quality, Cleanliness & Customer Service

Lol! That's when the customer asks, "do you work here??" :ROFLMAO:

Sounds like a terrible deal!! (n) If the ONLY thing that's working is 3 SS bays and a shampoo vacuum, what is he spending $1472 on for monthly car wash supplies?

Hi Nick007, Since we installed the Diskin 3-phase dryers in the bays, we've tried many different things to improve customer experience and air flow. I've added the updates after your questions above (IN CAPS). Please let me know if you have any further questions! Kimberly