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The current coupons were implemented by the previous Manager. I do not feel the need to discount our product as heavily and as often. We are the only Friction Wash in town, and have the newest tunnel by almost 15 years. The previous management started using coupons to artificially increase our...

" With all due respect, have the owners’ deferred this decision to you? " Yes, I do have the authority to purchase and implement the system, I just have to run the final cost by the owners beforehand.

First of all I would like to thank all of the members who contribute to this site. I have learned just as much in the past couple of days browsing the forums as I have in the last year working at an Express Exterior wash. I recently took over as the General Manager of a Express Exterior...