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So when you added the comment "I doubt people change their mind right before they get in line for a wash" it was just to split hairs over what is at worst a poorly worded sentence, not to disagree with my stated opinion that the thread starter should go with friction. How about this: (warning...

That's not what I meant. Here are the comments I was referring to and agreeing with:

My answer to the original question is Friction, especially since there isn't much in the way of friction machines in your area. I know a guy who has a brand new Water Wizard next to an old friction machine and the rollover blows the Water Wizard, well, out of the water in terms of sales...

Super Swivels can be negatively affected by movement in the line that is not in the same direction as the swivel is designed to turn. For instance a straight through swivel that is being jerked side to side (as opposed to just turning) will fail prematurely. Based on your description I would...

Now, now, name calling isn't necessary. :)

There's a pretty good video of the Tandem on PDQ's website. Go to http://www.pdqinc.com/products/tandem/index.asp and scroll down a little bit to the "Watch Video" link (just above the pie charts) (I found the audio to be choppy but unneccessary and turned it off). The video shows examples of...

PDQ isn't set up to give technical support to end users in the field, that is a fact. The auto industry analogy was a bad example, I agree. But the question still remains in my mind why you didn't call the distributor and ask them. Are they really that bad, they don't even have a technician...

Obviously I'm jumping into this thread a little late but I wanted to make a few points about some of the topics that have been discussed. PDQ isn't set up to give tech support direct to end users in the field; that job is delegated to their distributors. If you called GM headquarters in...

There are plenty of G5 units in the field that run flawlessly for great periods of time. I recently did an inspection at a G5 where the owner told me that he hadn't had service in over a year and the wash was running fine. I upgraded the conductor software, replaced the in bay speaker, and...

Investing in the Sta-rite pump is the way to go. Procon pumps fail on a regular basis, often releasing debris into the system that clogs the injectors. You should definitely also make sure you're not getting high pressure backflow into the low pressure side, but I would make the Sta-rite...