Search results

I recommend contacting your distributor.

OK, thanks.

Are you still having this issue? Do you have a distributor who can help?

Have you been working with DRB support on this? - Julie

Hello. I saw your comment on a post expressing displeasure with DRB's Patheon. I work for DRB and would like to help you resolve any issues you may have. Can you provide your name, wash name, location code and best way to reach you? Thanks, Julie

Ok, let me see if I can find out

Have you asked your distributor?

APW, This is Julie from DRB. Let me know if you need additional help from support.

There are some different options, and I'm not well verse on them all, but I can get you in touch with someone who is if you're interested. If so, please message me your wash name, your name and your contact info. Thanks!

OK, I'm going to send you a message.

Have you contacted Washify support with this yet?

OK, great. Let me know if you need any additional help.

I work for DRB, and we have some options that could help you get started with unlimited plans. Please message me your name, wash name and contact info, and I'll get someone in touch with you,

I'm sorry no one got in touch with you. Can you message me your name, wash name and contact info, and I'll make sure someone reaches out?

I would recommend contacting your distributor or reaching DRB In-Bay Solutions through one of the Operator Support options: https://drb.com/support_training/in-bay/contact_drb_in-bay_support_orders

I'm sorry the link didn't work for you. Were you able to speak with someone at the Car Wash Show?

Did you use this to schedule? It allows you to book a specific time: https://live.vcita.com/site/StartwithUnitec?o=cHJvZmlsZV9wYWdl&s=aHR0cHM6Ly9saXZlLnZjaXRhLmNvbS9zaXRlL1N0YXJ0d2l0aFVuaXRlYw%3D%3D

Do you have a distributor? If so, they would be an excellent source. Also, the site has some advanced online training available that you can request: https://drb.com/support_training/in-bay/training_overview/request_advanced_training

Hi, Greg, Just want to let you know that DRB In-Bay Solutions (formerly Unitec) does now have some Operator Support options that allow you to call directly when needed. You can learn more here: https://drb.com/support_training/in-bay/contact_drb_in-bay_support_orders