complaint

Here’s a good one. Woke up this morning to a very long complaint left to the company number at 3a.m. Customer obviously upset by the cuss words used describing how unimpressed he was with my wash and demanded I call back and a refund. The problem? He was only able to high pressure wash one side...

A customer with a 2010 Cadillac DTS and simulated convertible top washed in our Water Wizards with Turbo Nozzles. After washing, a zig zag pattern of circles appeared on the simulated convertible top from front to back. The damage is slightly concentrated on the passenger side. The customer...