cryptopay

Hi. I have an issue with the CryptoPay system/swiper device in one of my bays. I’ve searched the forum and haven’t noticed any threads along these lines. Wondering if someone here has been through this and could offer some advice. Issue: Neither coins nor a credit card swipe will start a wash...

So, lucky me, my internet is down at one of my sites possibly all weekend. Wondering if any of you know how many swipes Cryptopay terminals keep in memory without being internet connected to process once reconnected. Thanks.

Is there such thing as a single payment point for all the bays? I'm thinking of a central terminal to use a card, cash, coin or token. Select your bay, drop your payment, go to the bay. I'm asking because it seems like it would be a lot less expensive for us to only pay for one credit card...

I have now seen an issue (in my automatic car washes) with my Cryptopay Cryptotap at two of my car wash locations where I pay with ApplePay using a Master Card tied to my apple wallet. The charge shows up on my Master Card account and the car wash activates, yet Cryptopay does not show the...

Really frustrated with CryptoPay and Worldpay right now. I had my first chargeback ($3 charge) which doesn't show on the statement but I was alerted with a separate letter. I went ahead and disputed it even though it wasn't worth the time and they agreed. Now I see a $15.50 "INCOMING...

While Cryptopay customer service is excellent when available, I find it hard to believe there’s still no weekend help. Cryptopay, being so ingrained in the car wash industry, not having customer support over the weekend (our busiest time) makes no sense. What’s everyone’s opinion on this?

Greetings! I seem to have something stuck in one of my crypto readers… It gives a thumping feeling when you swipe the CC’s, and is not working…. and I really miss the counting up…! Suggestions on how best to correct this Snafu…? The CC’s have been a positive addition, with less than 6...

Has anyone had an issue with Cryptopay cryptotap authorizing like normal and activating the car wash, but never billing the card or Apple Pay? I found out, only due to an honest customer, that for about a month, any customer that used tap, got a free wash and never was charged. When the swipe...

I recently purchased an 8 bay SS carwash. The wash has been coin-operated since the '80s and we're looking to make some upgrades. We have one Hamilton DRS-CRC machine that the credit card part never worked and customers complained about no receipts. I'm trying to figure out my options for...

FYI for those with CryptoPay and therefore stuck with Worldpay processor they started assessing a new monthly $10 chargeback fee to all customers. I called to complain to Worldpay thinking it was because I had refunded a customer and navigating through a a couple ESL folks that were hard to...

I just received a cryptotap to test out along side my swipers, but now have no clue where to place it. These things are huge and it seems like placing next to the swiper for many will either be difficult or impossible unless you have very large meter plates. Also, placing somewhere away from the...

Hey all, I'm trying to compile some info about issues retrofitting Gold Line cashiers with Cryptopay. A distributor of ours told us to NEVER add a Cryptopay swiper to a Gold Line. Apparently, there's a widespread issue that causes transactions to not go through, or the GL to not work. This is...