MeridianCarWash
Member
I recently celebrated my first year in the business! One of the first things I did after we closed on the wash was increase prices to what I thought the market would bear. This was over the 4th of July weekend in 2021 and I was declaring independence from low prices, haha! I figured that if I doubled the prices and got half the business, I'd be ahead due to the lower costs associated with doing half the business. Turns out, we've had a 27% decrease in transactions but a 63% increase in sales. We lost some of the worst customers (you know what I mean) and have enjoyed building relationships with regulars. It's been a ton of work, and I'm very glad we got through the winter (lots of freezing weather and equipment issues) but I think we'll be ready this next time around. Anyways, just wanted to celebrate and give a shout out to all of the great folks on this forum that have offered advice and encouragement over the past year. This is such a great resource and I appreciate all of the members that freely give of their time to offer repair tips and other help!