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ACW Goldline not posting properly CC

Waxman

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My Goldline fails to post automatically or manually w/hanheld.

This is a recurring problem.

Cold seems to affect it but not certain on that.

Post manual attempt fails. Cycle power and re-try. Fail.

Call customer tech support. Leave a message. No reply yet.

Performing more troubleshooting, looking at EIC indicator lights etc.

Any ideas here?
 

Randy

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My guess would be the EIC is starting to go bad. Also check the phone line
 

Waxman

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Update; the problem was in the phone line. We had a spare line with female phone connector. This spare line was on same circuit w/CC processing for IBA. The female phone plug had green corrosion inside. I Snipped the plug and taped the wires tight and the problem went away.

Right once again Randy!
 
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