My setup is similar to SP. But they don't have to scan a QR code. MY IDX Paystation takes every popular form of payment; CC including contactless swipe and chip, Google Pay, Apple Pay,
fleet cards and wash codes. My T4W
app is set up as a
loyalty rewards program. When they download the
app for the first time and signup, they get an $8 credit to their account and every wash is $1 cheaper than the drive up cost. The points system amounts to a free wash about every 10 washes. They can also pre-buy washes in bulk for even more savings. They simply pull up to the wash and select the wash on their phone and enter.
Even though we are in a small town with multiple washes and a new express tunnel, we have grown to almost 700 members on our
app. We have 2 bays with a
touchless and soft touch that give an incredible clean with no film or eyebrows. 4 combo vacs that I keep cleaned out and working as they should. I'm there at least twice a day to clean and talk to customers. I answer the phone and if anyone has ANY sort of issue, they're getting a free wash! If they have they
app, I can credit to their account. If they don't have the
app or are a cash customer, I can issue them a 5 digit code that works the same as cash.
And in my opinion, that's how you compete with anyone...
