Customer backs into cashier

[Waxman]

Woman enters IBA in a Rav-4. She never gets on start pad, so wash cycle times out and both doors open. She backs out instead of pulling forward, which was possible for her to do. She ran into my Hamilton cashier and took out her tail light, bumper, lower painted panel, etc.

She started in with 'not my fault', which I ignored. Then she started pulling broken plastic shards out of the light and throwing them in my parking lot. That I did not ignore. She left with her feathers ruffled, but did give me her insurance co. name and I took pictures.

Maybe she was on the phone. Regardless, I need to install an extra bollard in the vulnerable spot. Maybe the next one will hit the bollard and total the car out.

 

[MEP001]

One day I saw a woman drive her car into the auto bay, get out and start to walk away. I stopped her, at which point she said "Oh, is it ok if I leave my car there to protect it from the hail?" It was 3:00 in the afternoon, sunny and the wash was busy, and the hail wasn't expected until late that night. I told her of course not, which ruffled her feathers. She actually go sarcastic with me when I stopped her before she backed into the bollard protecting the cashier, saying "Thanks for warning me about your precious pole!"

****ing bitch.

 

[bigleo48]

Waxman...why have the entrance door open? Never like it when customers need to back out.

 

[Buzzie8]

I think all auto cashiers are vulnerable to people who back out. It must be a blind spot. My old Coleman Entry Wizards got backed into multiple times but never suffered severe damage. When I installed my new PDQ access units I spent a lot of time installing another bollard to protect for this. Within a week someone backed into the new bollard and, just as you mentioned, she was upset and I sensed she thought it was my fault. Come to think of it my ditzy niece backed into my Coleman unit too (about $1k in damages) didn't want me to tell her mom! You need big bollards on both sides!

 

[car washing systems inc]

Waxman...why have the entrance door open? Never like it when customers need to back out.

We set them up to open both doors just in case the tower in in front of the car they can still back out of the bay.

 

[Waxman]

We set them up to open both doors just in case the tower in in front of the car they can still back out of the bay.

Ditto to what he said only substitute 'spray bar' for tower.

 

[bigleo48]

This was my day...at 75 year old guy. We had to stop seniors day cause they were all crashing into everything. Its becoming an epidemic in this town. I routinely follow old people into town doing 15 MPH. Many have oxygen tanks...dogs on their laps. And they drive looking everywhere but where they are going.

http://www.youtube.com/watch?v=gFKHK08tzgI

 

[Buzzie8]

This was my day...at 75 year old guy. We had to stop seniors day cause they were all crashing into everything. Its becoming an epidemic in this town. I routinely follow old people into town doing 15 MPH. Many have oxygen tanks...dogs on their laps. And they drive looking everywhere but where they are going.

http://www.youtube.com/watch?v=gFKHK08tzgI

Laser 4000?

 

[bigleo48]

Laser 4000?

?Laser M5, but what's your point?

My point is the aging population that still think they can and should drive.

A friend of mine is a doctor in town and they kinda avoid the whole thing when they should be pulling them off the road. For example and old guy (85 and can barely walk) took out a person crossing the road and dragged her for a 1/4 mile before he realized something was wrong. The lady is severely handicapped and the old guy is still driving!?!?!?!?! I was also going to call the insurance on my farther-in-law who is 77, legally blind in one eye and close with the other. He's had 3 strokes and 3 heart attracts, and was driving even though he was not suppose to until his heart monitor/defibrillator was clean of events for six months! He told me he could drive when he came by the wash. I asked him how he would feel after killing a child? How he would deal with guilt, criminal negligence and jail? He stopped.

It's gotten really bad here.

 

[Buzzie8]

?Laser M5, but what's your point?

My point is the aging population that still think they can and should drive.

A friend of mine is a doctor in town and they kinda avoid the whole thing when they should be pulling them off the road. For example and old guy (85 and can barely walk) took out a person crossing the road and dragged her for a 1/4 mile before he realized something was wrong. The lady is severely handicapped and the old guy is still driving!?!?!?!?! I was also going to call the insurance on my farther-in-law who is 77, legally blind in one eye and close with the other. He's had 3 strokes and 3 heart attracts, and was driving even though he was not suppose to until his heart monitor/defibrillator was clean of events for six months! He told me he could drive when he came by the wash. I asked him how he would feel after killing a child? How he would deal with guilt, criminal negligence and jail? He stopped.

It's gotten really bad here.

Sorry Big Leo,
When I saw the video, I was curious about what machine you were running. I have been looking at replacing my Coleman's with the new PDQ Laser (can't remember the model, but I think that it was a 4000). I know it's off subject, but are you happy with PDQ? PM if you like.