0urTown
Do you have the Autec? They look really good.
Talk to us about the ONE model. Is that not just a mini-tunnel?
The Autec EV-1 is the model we're considering for purchase. It is a friction/touchless/combo of both. They can configure it to go into a regular bay, but the configuration we're interested in is like a mini-tunnel without the conveyor. The building is around 65ft long, is aluminum framed with glass inserts, and polycarbonate roof panels. There is a presoak arch and tri-foamer at the entrance, the machine itself, then two rinse arches and two drying arches.
Appearance-wise, it's a very attention-getting design with leds that pulse different colors reminiscent of a circus midway.
We've gotten some advice that makes us a bit hesitant to jump too quickly. One of our forum buddies (I'm respecting their privacy) told us a family member has two of these machines installed and is having a lot of trouble with them. Also, I don't see very many of these machine owners speaking up on this forum. I also asked about it on the talkwash Facebook and got only two positive comments about it. Everyone else is advising us to look at other brands but they don't personally own Autecs. I've also heard that they're workhorses.
Another point to the in bay express is that there is a large potential for user error. The customer has to listen to prompts and move forward during the wash. We went to the factory in North Carolina last week to check it out in action and toured the place. They have the In Bay Express set up in front of the factory and allow the public to use it. I can tell you that it was never idle the entire time. Our distributor met us down there, and had to rescue one customer who didn't know to move forward into the wash bay. Another customer just sat there dazed after the wash cycle finished and didn't know to move forward for the rinse. We witnessed several others drive through those arches like the devil is after them, resulting in a p**s poor rinse job... Customers did the same thing at the dryers. One of the folks on the talkwash facebook group warned us that customers having too much control over their wash would be a bad thing, and so far, we've seen that in action. I also didn't think it did a good enough job cleaning the wheels.
On the pro side of the discussion is the machine does a very good job cleaning the vehicle (except the wheels). I would put it up against the express exteriors in terms of speed and cleaning ability, even considering the wheels because I've had express exterior wheel brushes just smear someone else's grime/grease around on my wheels- they were cleaner prior to entry.
The Autec's also blazing fast with that level of cleaning ability, or at least the one at the factory was, and there weren't wheel brushes, good or bad.
The building is attractive and modern. It's possible to choose almost any paystation you'd want, but I liked the Unitec/DRB Portal Ti they have. The paystation that can do everything you'd ever want - mobile payments, coupons/tokennotes, codes, and it has a pleasant video prompt/touch screen interface.
The owner is willing to entertain our ideas to customize or tailor their machine to our needs. I would definitely want to improve the wheel cleaning ability, fix the rinse arch problem, and add voice prompts with very noticeable signage to guide customers through the wash more effectively. While they told us that it's as dummy proof as you can get, I can see potential for improvement.
Overall and despite the negatives I mentioned, the Autec EV-1 in bay express is at the top of our short list.