Help with Wash Select II

[APW]

My wash select II credit card which I updated to the Panasonic dual side reader has been working fine. Now when I swipe a card it says Network Error - L. It is a dial up modem. I tested it through diagnostics and it says the modem is working. I plugged a phone in at the Wash Select II and I have a dial tone and can dial out. Anyone know what I can do or what it might be? Thanks

 

[madscientist]

Have you verified that the phone cord that the modem is using is ok?

Unitec has an after hours emergency service that you can call, if all else fails.

 

[cleaning up mud]

we just changed to cryptopay, instant fast, I think you have a phone line problem or bad modem. We have had many network errors on our wsII and it was the phone line or modem, get a land line phone and plug it in, if you here any static that can cause it. If not it the modem.

 

[waterway]

How do you like your crypto pay on have wash select II? I was always curious how it work in regards to all the voice cammands the wash select uses.

 

[cleaning up mud]

Just put it in Friday, it works great, the voice commands are the same. Its way faster then dial up and I didn't have to run any wires. Im sure the % is going to be higher but how much more I don't know yet. Comes with a new face plate, but will not print a receipt customer has to log into go green to get a receipt.

 

[APW]

I manually opened the batch and it went back to working. Thanks guys.