Issue with Hamilton Mfg Code System

[Adarsh]

Is anyone else having issues with Hamilton Manufacturing Corp.
Since this morning Wash Clubs, Bundle codes are not working and Kisok has no communication with Hosted systems. Called them over 7-9 times and waited in queue for customer service to answer and call gets hang up after 15-20min and since this afternoon there phone is down as well.And no response to email.

and they posted below msg on there website.

Due to a temporary outage with our Internet provider, Hamilton Manufacturing Corp. currently has no internet or phone service. This may impact our ability to respond to inquiries promptly. We apologize for any inconvenience and appreciate your patience.

Any idea what’s wrong and when it will be resolved. Thanks

 

[Blanco]

Im taking a shot in the dark here but I'm guessing they dont have any internet or phone service due to a temporary outage from their internet provider lmaooo

 

[Adarsh]

Im taking a shot in the dark here but I'm guessing they dont have any internet or phone service due to a temporary outage from their internet provider lmaooo

I understand that, but they did answer when I called multiple times and then put me in queue for Customer Service rep.


Internet outage for few minutes can be acceptable, Hosted Solution has no communication with Kisok, wash club and Bundles codes and down since over 12hrs, which Sucks, hopefully it will be fixed by tomorrow morning

 

[Blanco]

They cant control how long an outage is. When you lose power at your house can you control it? I lost my cell phone to Verizon a few weeks back all day. Sucked but out of my control. Im sure they will be back up by the morning. Shit happens. Good news is when they do they will talk and fix it for you. A lot of paystation companies won't even deal with customers for technical support only distributors.

 

[DakotaHoskins]

We had to restart both our dans yesterday. After windows updates they usually stop reporting.