Green_As_a_Gourd
New member
Hello all and I very much apologize if this has been covered but I could not find the topic. I am extremely new to the game. I had an issue today at my self serve where the timer was stuck at 40:05 and would not count down so it was free washes for a while and would have led to a lot of waste. I guess I didn't get the complete model number off of the timer but it was labeled Magic Wand CWS followed by a serial number ending in 14. I cycled power and it came back to life after another 10 minute timer. Tested it a few times and it is working for now. I saw several comments about replacing these with another brand which I am probably going to pursue in the near future. Is this type of failure typical or is there something that can cause this etc.? Any help would be extremely appreciated; like I said I very new to all of this. Thanks