Mobile Detailers

[spalomar]

Has anyone ever worked with a mobile detailer? We have 4 full service car washes and we were looking to expand customer base in surrounding areas as well as pick up some new accounts I was wondering if anyone has ever worked with a mobile detailer to service the customers that don't want to leave there offices or can't ? If so how did it work ? How much did you give them? We have a good name and possibly deeper pockets for advertising etc. How could we do this to benifit both of us assuming I could even find a mobile detailer that would be interested. Thanks

 

[robert roman]

I have experience as a mobile detailer and have employed them.

I believe it will be difficult to find a competent one willing to compromise their earnings to work for you.

If you contract, there may be times when the detailer puts the needs of his/her customer base before yours.

So, it might be easier to choose someone from within, train them and start your own mobile service.

Since your location says California, you want to check and see if cherry.com is competing in your market(s).

 

[spalomar]

Thank you for your responce I too was worried about the same thing. I will definatly look into cherry.com can I ask though when you were a mobile detailer what would have made it worth it to you ? In other words how can I make it benificial for them to as well so that they won't put my/our customers on the back burner? I wonder if there was a way to work out some sort of partnership? I know far fetched right? Just trying to think outside the box I need to get more active accounts. Thanks again

 

[JustClean]

when you were a mobile detailer what would have made it worth it to you ?

Detailing instead of driving - If you find a way to get him more jobs and less driving to the customers that (I was told) would make it worthwhile.

 

[robert roman]

Mobile detailers that have contacted me over the years usually have several things in common.

They are successful, highly-independent, one-person operations. They have gross sales of between $75K and $100K a year. They are maxed out on time.

In other words, to generate more sales, they face the decision of whether or not to expand, meaning adding another vehicle and an employee, offering higher margin services (i.e. PDR, chip & scratch) or maintaining the status quo.

If I owned four full-service washes, I would consider extending my brand from within rather than outsource and take on the risk of an unknown commodity.

You may also want to consider that some full-service owners have extended their brand and customer base using the flex-serve operating format.