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Monex Tap&wash not connecting to cp900 coin acceptor

Joined
Nov 13, 2017
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Calgary
Hi all, we just installed tap&wash by monex and it works great on all other four bays expect for one bay. Changed coin acceptor, PBC board, but no luck. Now thinking maybe its the DTI which is made by Hamilton. Have you seen similar problem? I can tap and my card is charged but no time starts. The tap machine is ok as well since it works in other bays. All my bays got dti-b 13.5 except for this bay which is 13.6, is that why? Is something wrong with the DTI? Please see the pictures.
 

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