Need Help- new owner (Hand Car Wash Tunnel)

[Jon]

Dear fellow car wash owner,
I recently bought a tunnel hand car wash, which means no machine

There is no membership plan so I’m trying to build the membership but it’s been difficult as I need to charge more because it’s a hand wash and I use more labor than the automatic/express models.

I made a huge investment into this wash (I know some of you guys will think I’m dumb getting into this with no experience)
Any idea and thoughts would be appreciated.

 

[Eric H]

Tell us a little more about your operation. Tunnel length, number of employees, car count, traffic count on the road in front of your wash, any price points.
Do you have a P&L from the previous owner showing that this is a profitable business model?
How long does it take to process a car? Are interior cleaning services offered?
How does your hand wash function? Does the customer stay in the car or get out and wait in a lobby? Are there other profit centers (coffee shop, convenience store, etc) in the lobby area? If you have one.
Are you interested in automating? What’s the lot size?
Are you interested in adding auto cashiers to make sales easier for the customer? A local tunnel owner (with great equipment) couldn’t get an unlimited program to sell with a human cashier. As soon as he added 2 auto cashiers with gates he said it took off!