So we all talk about how this happened, or someone did this at the wash over the weekend!! Customers are driving me to drink, yada yada yada. Was a long weekend, was out late didnt get home till 4am Sunday morn. go to wash late on Sunday to collect. Fairly busy for a hot humid Sunday evening. I was just about finished and ready to leave when a customer (1-2 a week regular)is at my changer and sees me leaving and tells me how great everything I have been doing is. I love the new selector doors, the convenience at the bay, not needing to walk back and forth for change, how much soap the foam brush pushes out. On and on about all that we have done!!! It makes all the hard work and time worth it even with all the bull**** we deal with.
My advice to people struggling to get by in this business, or newbies looking at getting in. People want new things, updates and changes!! We hesitate to make changes, but dont wait!!! I waited way to long to raise prices. Once I did, I said the same thing I read on here all the time, why did I wait!!! Give value and price doesnt matter, weed out the trash. People will pay you if you show you are putting $$$ back into the place and giving good value. The ones that wont, you dont want anyway!! Last 3 years were the best in the washes 50 year history.
My advice to people struggling to get by in this business, or newbies looking at getting in. People want new things, updates and changes!! We hesitate to make changes, but dont wait!!! I waited way to long to raise prices. Once I did, I said the same thing I read on here all the time, why did I wait!!! Give value and price doesnt matter, weed out the trash. People will pay you if you show you are putting $$$ back into the place and giving good value. The ones that wont, you dont want anyway!! Last 3 years were the best in the washes 50 year history.
