Pay for Line Crew

[Rob]

Hi Guys
I run a FULL SERVICE eash in Ct and was woundering how much do you guys pay the line crew in the Ct area? Also Cashier?

MY labor as of right now runs about 3200 a week including manager

I have a 110 ft tunnel with the Belanger equipment from 1995. Full reclaim , full service. some detailing. any suggestiosn on how to cut labor, I cant put in a spot free rinse no plave to put he extra water?


Bob

 

[jfmoran]

I think you'll find that most places are probably paying between $7.25/hr and $8.00/hr plus tips.

Cashier would be $8-$10/hr depending on duties with possiblly an incentive program for selling pre-paid wash cards or books.

You say your labor is $3200/wk, what is that as a percentage of your sales (40%, 50%, 60%)???

One piece of advice: Controlling labor in a full-serve has to be a two-prong approach 1) how can we become more productive (this does not always mean reducing staff, it may mean greater throughput- meaning washing more cars) and 2) what can I do to raise sales? This of course is the abridged version.

John Moran

 

[robert roman]

If the goal is to reduce labor, the first thing you need to do is to determine how efficient or inefficient you currently are using the labor.

There are several measurements that can be used for this purpose. One is labor to revenue ratio which is calculated by dividing your total labor expenditure by total sales revenue.

Another is cars per man-hour which is calculated by dividing the number of cars washed in an hour by the number of employees on the clock during that hour.

You can calculate these measurements for your store and then compare them with industry benchmarks, rules-of-thumb or similar operations in the area to get a sense of how efficient you are deploying labor.

As John mentioned, you may find that you are not sloppy with managing labor or have lazy people but rather you may not be producing sufficient wash volumes and/or average sales per car in operating with the full-service format.