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Problem with ACW 4 and two changers

W

Wally

Member
My Hamilton autocashier will still take customers money after the spay arch has been hit and the machine is disabled. The read out will say car wash closed, but they won`t read that and will put their money in and loose it then call me. At that time I`m either on the road or trying to get my re-set guy over there. Until recently when it said car wash closed it wouldn`t take any money. I have two Hamilton changers with Mars validators and if there is a hopper jamb the light will come on but it will still take the customers money. One of these is a DRS and one side will shut down as it should and the other side will not. The other changer is a ER 60. I`m hoping for a solution short of changing the controllers at $400 dollars each. Any ideas?
 
It's likely a setting on the validator - if it's set for always enable, it will do that.

To make sure it's not the controller (and I doubt it is) swap them on the DRS.
 
I checked the setting on the validators today and they are all in the off position which is "harness enable". I sure was hoping you were right.
 
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