QR Codes at the Wash

[DiamondWash]

Seems that QR codes are becoming more and more the new way to interact with customers these days, I currently use them for our Pay by Phone program and to lead customers to our WashCard program as well. Even some car dealerships in our area now have you scan a QR code to access pricing and info versus having a huge paper in the window with all the info, auto part stores Orileys, CarQuest, NAPA are using them to help a customer locate certain parts for their vehicle. But some customers are old school and just cannot understand the new technology no matter how you explain it to them. Also I see them on all the equipment I buy now to help expedite reordering when it's time.

 

[washnvac]

They won't work with my flip phone.

 

[MEP001]

QR code use seems to have died off. For a while I saw them on everything, now it seems like it's just a novelty, and the apps that actually work are hard to find and loaded with spam/ads.

I had planned on creating a number of instructional videos for using a self-serve wash and putting instructions along with a QR code link on signs around the wash, but after showing them to quite a few people who all seemed completely uninterested I never bothered with it.

 

[OurTown]

I had planned on creating a number of instructional videos for using a self-serve wash and putting instructions along with a QR code link on signs around the wash, but after showing them to quite a few people who all seemed completely uninterested I never bothered with it.

We are thinking of the exact same thing when we get time but they need to be entertaining and tightly edited. (short duration)

 

[DiamondWash]

We just rented a car from Enterprise and they have a QR code on the driver's side window for you to scan in able to learn about how to operate the vehicle LOL.

 

[SteveZone]

It's true, QR codes died off a bit but now that users are more aware its becoming more prevalent again, its also a great tool though especially if it does something smart, engaging, or adds value to the customers wash experience.