wash4me
Member
Can someone in the Kansas City area tell me how responsive Ryko is for service calls? Considering a new machine and would like someone that's working with them to chime in or pm me. Thanks
Ryko service
- Thread starter wash4me
- Start date
robert roman
Bob Roman
Besides referrals you should also consider asking the dealers or OEM’s directly what the machine/technician ratio is in your specific area.
For example, if one dealer has 1 tech for every 10 machines in the territory and another dealer has 1 tech for every 40 machines, you should consider how this going to affect the service response rate.
Response rate may also be affected by type of account. For example, if a dealer has several clients with multiple sites and you have only one, the service queue may occasionally become preferential.
For example, if one dealer has 1 tech for every 10 machines in the territory and another dealer has 1 tech for every 40 machines, you should consider how this going to affect the service response rate.
Response rate may also be affected by type of account. For example, if a dealer has several clients with multiple sites and you have only one, the service queue may occasionally become preferential.
steve569
Active member
I am about 70 miles south of KC and they are installing a new friction machine in a convenience store across the street from my wash. They work a day skip one or two, then come back and work another day. They have been at it 2 weeks and they still have a lot to do. That's not how I would want an install done for me. But I am not privy to all that is going on, so there may be other reasons why it is going so slow.
wash4me
Member
I am South of KC. Do you think I could go by there and talk to the owner?
Last edited:
steve569
Active member
I don't know who owns the store but if you stopped in ask the girls that work there they could tell you who it is. Its a Bullseye in Clinton MO.
