There’s a couple of things it could be. You could have a bad wiring harness or controller. The first thing I’d check would be the programming of the controller, the 2 lower buttons could have gotten disabled. There is no power to the buttons, I’d remove the blue wire with the white tracer from the back of the switch and tap it on the brown wire, the brown wire is the common. If you get an indication on your display you’ve got a bad switch.