Wash Select II Question

[GoBuckeyes]

Does anyone know if I can fix this? On our Wash Select II, once you deposit a bill or a coin and select a wash you can no longer get change or use a credit card. Two days ago someone deposited $.75, selected a wash and left, I don't know why? So then a customer pulls up wanting use a credit card but can't because of the credit. I thought pressing the refund button would wipe out the credit (we dispense $1 coins) but it does not. As far as I can tell the only option is to use cash at this point or reboot the machine. Is there a way to prevent this?

 

[OurTown]

Does anyone know if I can fix this? On our Wash Select II, once you deposit a bill or a coin and select a wash you can no longer get change or use a credit card. Two days ago someone deposited $.75, selected a wash and left, I don't know why? So then a customer pulls up wanting use a credit card but can't because of the credit. I thought pressing the refund button would wipe out the credit (we dispense $1 coins) but it does not. As far as I can tell the only option is to use cash at this point or reboot the machine. Is there a way to prevent this?

Could this be an issue of accepting quarters and dispensing $1 coins for change? It can't give change back for $ .75. Have you tried to put in $1.00 in quarters, press a wash button and then press the refund button?

 

[GoBuckeyes]

I have not. I know if you put in say a quarter and hit refund it will just wipe out the credit. I’ll have to try that later and see.

 

[I.B. Washincars]

It may be similar to how a Hamilton works when trying to remove a credit from a token. As of yet, I have not figured out how to remove that credit, other than finish buying the wash and reset the auto.

 

[GoBuckeyes]

On my Hamilton’s you can split tender, at least on my ACW 5’s. Sometimes I’ll see a credit card charge for something other than one of our wash prices.