I have had two in place for over two years. Not one problem. I installed mine a bit different than the other posters. I installed only one heater for a 9-bay, and one heater on a four bay. Instead of direct feeding, I am running a closed loop with a small circlualtor and a boiler coil in my hot water reserve tank. This way, I only needed one heater for each location. Yes, I am maintaining some hot water--about 35 gallons for the 9 bay, and 12 gallons on the 4 bay. This way you do not have to work about the feed and flow issues. Even on the nine bay, I never have more than four pumps running hot water. I maintain the reserve tank at 115-120, with the heater set a 140. In the Winter when it is busier, I do turn the heater setting to 160 or 185. Only occassionally does my reserve tank fall below 110; and if it does it is only for a minute or two. This is just a different way to install it. I guess the disadvantage will be if for some reason that one heater fails, I will have no hot water.