Auto Tellers Opinions

[pgrzes]

Ok So I am looking at another location that we will put a touchless auto into. What advise can you all offer about auto tellers? I currently have a Hamilton Goldline, and knock on wood its been good to me for the last 3 1/2 years, but very limited with what we can do with it. So please share the good the bad and the ugly!!! ICS, Unitec, DRB, Hamilton. Looking for more user friendly, easy to sell upgrades, etc.... appreciate the comments you have to offer. Bummed I couldnt make the show, so I am looking for your comments.

Thanks all.

 

[robert roman]

Why don't you follow your own advice Mr. Know-it-All?

"Oh yeah if this will be a second location, try to use same equipment you have in first wash!! Keep as many things similar as possible, will make life easier and less inventory to carry."

Your welcome.

 

[Eric H]

As always, top consideration goes to which local distributor can offer you the best service, but you already knew that.

I installed 2 unitec sentinels in January. So far they have been trouble free but it am using it as a basic teller right now. I want to utilize the other feature of the machine but have not had time to educate myself enough to get into it.
As far as online marketing and selling without an attendant I don't think any manufacturer is quite there yet but they are getting close. Washify is using the sentinel to do some of the online selling but you really need a attendant with a tablet onsite to get the customer into the system. After the initial customer setup it looks like the customer can interact with the system but they cannot do the setup on their own.
I feel in is the the next year or two will bring big changes to the was the customer interacts with the autocashier. If you HAVE to upgrade obviously you have to do it but I would be inclined to tell you to wait a year or two for the next level of software to come out.

 

[Eric H]

Why don't you follow your own advice Mr. Know-it-All?

"Oh yeah if this will be a second location, try to use same equipment you have in first wash!! Keep as many things similar as possible, will make life easier and less inventory to carry."

Your welcome.

what an ******* you are

 

[pgrzes]

Why don't you follow your own advice Mr. Know-it-All?

I dont think I have EVER said or insinuated I know it all. You are the only ass hat on here that STATES that about yourself in just about ever post you write here!!


"Oh yeah if this will be a second location, try to use same equipment you have in first wash!! Keep as many things similar as possible, will make life easier and less inventory to carry."

Your welcome.

now your pulling my comments from other threads looking for thanks?????
BLAH BLAH BLAH!!!

 

[MEP001]

Your welcome.

"You're"90

 

[MEP001]

Ok So I am looking at another location that we will put a touchless auto into. What advise can you all offer about auto tellers? I currently have a Hamilton Goldline, and knock on wood its been good to me for the last 3 1/2 years, but very limited with what we can do with it. So please share the good the bad and the ugly!!! ICS, Unitec, DRB, Hamilton. Looking for more user friendly, easy to sell upgrades, etc.... appreciate the comments you have to offer. Bummed I couldnt make the show, so I am looking for your comments.

Thanks all.

From what I've been told the Hamilton HTK is good but it almost has too many abilities and is too complicated for the average customer to operate. What are you thinking about doing that the Goldline won't do? Maybe couple a Goldline with a D.A.N. and get more out of it without having such a complicated and expensive unit.

 

[slash007]

I have two Portal Ti units and they have been great. Very easy to use and almost every feature you can think of. They did just change it to the Ti+ with a bigger screen, so it's even nicer. Only issues I've had in two years is the ssd hard drive has gone bad on me twice.

 

[soapy]

I had one location that was next to a Cstore. I used the Hamilton Tokenotes with a $1 value that the Cstore would pass out to all of its gas buyers. It worked very well for me. I would get around 10 per day redeeming them. I tried to do it at other locations with nearby C stores . that were not located on the same property. The further away the store the less redemption. The nice thing with the tokenotes is that it costs you almost nothing. The C store liked it because they sold more gas.

 

[pgrzes]

From what I've been told the Hamilton HTK is good but it almost has too many abilities and is too complicated for the average customer to operate. What are you thinking about doing that the Goldline won't do? Maybe couple a Goldline with a D.A.N. and get more out of it without having such a complicated and expensive unit.

MEP
To be honest with you I really don't know what I am looking for!! My Goldline has been good to me, but very basic. I like the looks and features of some of the newer paystations. A wash near my house has DRB's and I really like the features, looks and the different pay options. I feel that the ability to take any form of payment is a must or will be in the next 5-10 years. The touchscreens are more commonplace and very welcoming. Speed of processing with an automatic is not real important with touchless auto, but option selling and graphics are nice. Just like to hear opinions from people that have other machines.

 

[soonermajic]

what about ranking
Unitex Wash Select II vs. Hamilton Goldine vs. American Changer AC8001

 

[boywonder]

I think the main question is what do you want to do, and how much money do you want to spend. I put in 2 DRB's last summer, they are awesome machines, but expensive.

 

[soonermajic]

I want to be able to hook up with a gas station across the road, & offer car washes through them.
ALso, take credit cards, TokeNotes (or something like that as a discount) & qrtrs & bills.

 

[Overachiever]

I want to be able to hook up with a gas station across the road, & offer car washes through them.
ALso, take credit cards, TokeNotes (or something like that as a discount) & qrtrs & bills.

I bought a used Unitec WS II with a POS 4000.

I haven't installed either of them yet (and until I do I'm sort of confused on how the whole thing works) but supposedly I can get a chip for the POS 4000 to allow up to 4 other places remotely sell wash codes. I think it gives you easier management of fleet accounts also.

It'll do all the other things you want too.

Let me know if you find any solutions for the american changers though as that's what I've got currently.

 

[hkim310]

I can only comment on what we have, 3 ICS Auto Sentries. They are able to sell washes, unlimited wash clubs, and upgrades from base washes. They can display video in numerous areas (introduction, upgrades, etc.). You are able to promote with coupon codes that a customer can enter into the machine which helps you track to see if a promotion was successful. I just came back from the car wash show in Nashville and I've been attending the car wash shows for quite some time. The one thing I seem to always notice though is though is that DRB seems to be 1 step ahead of ICS in almost all aspects of new cutting edge ways to use auto terminals and how they can be integrated into your POS.

 

[cap732000]

I like your idea soapy! Does anybody know off the top of your head on the Hamilton can you set it where you can only use one token per wash and the rest is cash?

 

[I.B. Washincars]

I like your idea soapy! Does anybody know off the top of your head on the Hamilton can you set it where you can only use one token per wash and the rest is cash?

Yes, you can choose "multiple credit" or "single credit" mode for both Tokenotes and coin type tokens.

 

[DiamondWash]

I'm helping a C-store owner who is slowly refurbishing his wash and he wanted to know about the Credit Card and Code only auto-cashiers from Unitec, Ryko, Hamilton as well as others I have mixed feelings about them what are your thoughts.

 

[soonermajic]

Not enough of an opinion, but, I do have a pretty good Hamilton ACW-4 for sale. Would give him a helluva deal, as I decided to do a Unitec Wsh Select II, for a few more options....