I don't have experience with cryptopay, but have spent some time learning about it. I do have experience with the eport.
Cryptopay requires a coordinator at $375 (one for the site) and a card reader at $375 (one per bay, vacuum,
vending machine, etc.). You'll need internet access to support the system. Cryptopay is easy to install, use and maintain. My understanding is that worldpay is the
credit card processing service that must be used with Cryptopay (no choice for you). Not certain about the processing fees, but from what I've learned via other members on this site the fees are between 5 to 5.5% on average. Seems like most members on this site find cryptopay tech support/customer service to be good, but there have been some posts about poor service. I've found cryptopay to be responsive, but I've also found that you need to speak with the right person to get good information. Cryptopay supports
fleet accounts, can be managed online and provides site reporting. Cryptopay "consolidates" transactions, so if a customer swipes at the bay and at a vacuum during the same visit those two transactions get rolled up into one
transaction for the purpose of processing fees (saves you some $$).
eport costs $310 for G9 which is the most current version of the eport. One eport is needed for each bay, vac, etc. The eport comes with a card reader, a telemeter (for communication to process and record transactions), a antenna and a isolation interface adaptor (a relay for wiring the eport to the
coin mech - you can use the relay to capture
coin and cash transactions for reporting). I've not installed cryptopay, but it seems like it would be an easier install than an eport due to having to find a place to locate the telemeter and mount the eport reader (cryptopay swiper is much sleeker). the eport does not require internet service, but each eport has a monthly charge of $7.95 which covers the communication cost via verizon wireless. Eport
credit card processing must be done via USA Technologies/USALive (no choice for you). The fees are $7.95 per month per eport and...for eports with transactions that average less than $5 processing fees are 5.1% of each
transaction.....for eports with transactions that average more than $5 processing fees are $.10 plus 2.6% per
transaction. Customer service/tech support has been very good. Eports allow tiered pricing...you can charge more for credit cards than for cash. Eports have good reporting via USAlive and you can manage the eports via USAlive. USA Technologies has a customer
loyalty program called "MORE". $300 gets you a starter kit with 200 generic
loyalty cards. I haven't tried the MORE program yet, but I intend to try it. eports support Near Field Communication (NFC) which is the technology that mobile wallets like apple pay, android pay and samsung pay use. Some chip cards use NFC, but it is a small percentage right now. NFC isn't widely used at this point in time, so I don't see this as a big benefit over the cryptopay.
I've gone with USA Technologies, but under different circumstances I would have done cryptopay. I have an ice
vending machine and a
vending machine that both have USA Technologies readers on them. I went with USA technologies because I know it and it works well for me. If I didn't already have the eports on-site I probably would have gone with cryptopay. There is so much to learn, understand and keep up with it is easier for me to be consistent with equipment....same card readers, same
coin mechs, same bill validators, etc.
Hope this helps. Good luck.
