No it doesn’t defy reason.
Instead of receiving all quarters, I’m forced to accept a mix of
tokens and
coins from change machine. However, there is no beforehand sign saying this is what occurs.
Then there is inconvenience of no bill acceptor in wash bay or provision to pay with plastic.
In other words, it’s not a customer-centric place. So, lost
token is only one reason I quit going.
“totally agree...but of course, we SS owners are second class citizens, so what do we know?”
I know one thing, that carwash owner lost a customer.
When I attended my first Expo about 20 years ago, one of the conveyor people told me, Bob, you can tell who the self-service guys are because they jiggle as they walk by.
Ha, Ha. That joking rib is at least 20 years old or older.
So, if this makes you feel like 2nd class don’t tread on me.
A carwash that accepts bills and plastic is like firm handshake, welcoming.
The wash I described with
token profit center is like one of those limp liberal handshakes, cold clammy hands.