“I wonder how much washes like this one detract from the industry as a whole.”
What detracts is building a carwash where there is not sufficient public need.
The cause of this is lack of stewardship.
“What detracts is building a carwash where there is not sufficient public need.
The cause of this is lack of stewardship".
Not sure I'm following some of the most recent responses. Robert, a lack of stewardship on the part of the owner, the industry, the "experts", all of the above?
I don't disagree that too may washes and/or washes built in areas that don't have the need is bad for the industry, but I still wonder how MUCH washes like this detract from the industry. I don't consider myself an expert, but I'm certain that washes that are not maintained properly detract from the industry. My wash is located between two other washes. One is a dump and the other is as nice a wash as I have ever seen. All three washes are in an area where demand is sufficient, but the dump is struggling and the owner of the nice wash is trying to sell it. Neither is properly maintained and I hear about it from customers on at least a monthly basis. The conversation usually goes something like this: customer "do you own the wash up the street"? me "no". Customer "well that place sucks, paid $5 for no
soap, no pressure......". me "sorry that happened to you, here is $5 in
tokens, let me know what you think". Maybe I gave a free wash to a one-time customer or maybe I captured a new customer. Hopefully got a new customer. My point is that the customer could have easily assumed that all self service car washes suck and not bothered to try my wash. It doesn't matter if one customer believes that self serve car washes suck or one million customers believe it. Poorly maintained washes detract from the industry. I just WONDER how much.
As for some other posts I've read, I have a very hard time believing that 99% of the operators on this forum would ever allow their wash(es) to deteriorate like the one in the video. It seems to me that everyone takes too much pride in their washes and helping each other to allow that to happen. I'll bet that the 99% that I'm talking about had the urge to jump through the screen to start cleaning up and fixing things.