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Goldline / Cryptopay conversion

Waxman

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So the conversion kit for Cryptopay / Hamilton Goldline cashier is $1250 from Kleen Rite. Savings is $30 / mo for second phone line ( gets eliminated). Using this savings alone, payback is 3 1/2 years.

Is that enough to buy it? Are there other factors to consider?

Thanks

Waxman
 

wgwagg

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I've looked into this upgrade before and I'm pretty sure you can't print CC receipts when using Crypto on a goldline. Something to consider.
 

Dcalhoun

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The inability to print a receipt is holding me back from switching. Not every customer is a millenial who doesn't pay attention to his/her bank account balance. A substantial number of our customers want receipts (especially when using a debit card) and I would hate to think that was a reason for loosing some. I don't fully understand why I have to give up my ability to print a receipt. Is it because of the increased programming involved?
 

Greg Pack

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Its been a little bit of a concern for me too. The monthly receipt service is what-like $15 a month per site? I guess that needs to be factored in to the savings of dropping a phone line.
 

APW

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I've installed the conversion on two wash selects. One site has been open for three years and customers got a receipt with every CC transaction. After switching to Cryptopay, not one customer at either site have asked about a receipt.
 
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mjwalsh

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Not that I am advocating ... but I wonder about laws or potential laws regarding cc receipts? A cash customer knows immediately if he has been gipped ... maybe not with only seeing a larger charge on his cc bill?
 

MDrost1

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GOGreen is $180 a year. But, you get a free year subscription when you go with Cryptopay. I am trying it out this year:
 
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loewem

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There are other issues that might be considered regarding credit card systems. I almost went with cryptopay a few years ago when I bought my wash, but I was not able to verify that cryptopay is PCI compliant. I still can't verify that cryptopay is PCI compliant. I could be making more out of PCI compliance than I need to, but I'm thinking that it isn't going away and the liability for fraud and data breaches will remain with the merchant. Businesses that accept credit and debit card payments are expected to certify that adequate security is in place to protect the privacy of card holders. It is easy to think that a business can certify compliance one time each year, but I've learned that is not the case. If you are using the internet to support card transactions, security is an ongoing process that requires businesses to keep on top of internet and physical security of transactions. A good article on the issue can be found at http://www.tomsitpro.com/articles/pci-compliance-overview,2-849.html. https://www.pcisecuritystandards.org/pci_security/why_security_matters is the site for the organization that prescribes the compliance standards. Not an easy site to navigate or understand.

I went with USA Technologies eports for a couple of reasons. 1. One came installed on an ice vending machine that was purchased for my wash and I wanted to stay with one solution. 2. eports are PCI compliant. I have them in my self serve bays and on a hamilton DRS coin changer to vend tokens. I've been pretty happy with the eport, but it has some limitations and I don't see USA Technologies thinking towards the future. For example, the eport doesn't have an EMV (chip and pin) solution and they are not able to provide any guidance on what is expected of me regarding documenting PCI compliance. I have been trying to figure out a way to make the eport work with my Hamilton Goldline, but I've given up on that idea and I'm looking at other options. I recently sold the ice machine, so I'm now looking into Nayax which is PCI compliant, has an EMV solution, accepts every type of transaction that I am aware of and can be made to work with the Goldline. I'm working through the process of switching to NAYAX, but I didn't ask if the customer will be able to generate receipts.

My goal is to minimize the amount of time and effort I have to spend worrying about and addressing PCI compliance and liability for fraud or data breaches. I also want a solution that will work well into the future which to me means that it accepts all versions of payment and provides an EMV solution. Nayax uses verizon wireless to process transactions and no data is held by me as the transaction is processed immediately. I have to have internet service right now because I need a phone line for the goldline and couldn't find a different option. If I go with Nayax and it will work with the goldline I will be able to take the internet out of the equation and the only issue I'll need to worry about is the physical security of the card readers. Wish I had known more about PCI compliance and EMV when I went with eports and I hope I don't have to say the same thing a few years from now.
 

boywonder

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By reading about their PCI Compliance, they're processor is, but they're equipment is not. That's what I got from they're statement.
 
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