I would like to have such responses also. However, it’s a sign of the times which in some cases is exacerbated by scale.
For example, I’m a one person shop. So, I can respond to e-mail and phone calls in fairly short order.
Large scale suppliers may have many different channels that introduce friction and slows down process (i.e. getting phone call transferred, put on hold).
Then there are the people who ask for help, information or a quote and then not respond at all. They won’t even call back to say go screw yourself. Nothing, nada
I’m pragmatic about it.
When I was a boy, I was taught to open the
door for women and senior citizens.
As young adult, I remember getting insulted when I opened the
door for this woman and she didn’t say thank you before or after passing through.
I muttered something unappreciative under my breath and she snapped back by saying I don’t own you a thank you nor did I asked for it either.
And she was right.
For example, people may have the perspective that everyday acts, such as holding
doors open for other people, reflect internal simulation of acts of social cooperation.
Whereas another perspective on etiquette (physically expressed) is not a symbol for respect but rather a means of reducing the physical effort of the group.
For example, researchers find that the closer the follower or followers are to the
door, the more likely people are to hold the
door open.
